Demo

Client Success Manager High-Performance Role

Project 2231
Clarksville, TN Full Time
POSTED ON 3/26/2025
AVAILABLE BEFORE 5/26/2025
Job Description

Salary: On Track Earnings Of $60,000

About Us

Hometown Profit is a high-performance marketing agency dedicated to helping small businesses grow by delivering ROI-driven solutions that actually move the needle. We specialize in generating consistent leads, increasing revenue, and building scalable marketing systems that help our clients win.

We dont hire people looking for just another jobwe hire driven, ambitious, and high-accountability performers who want to be paid based on the value they create. If youre just looking for a steady paycheck and a comfortable role, this is NOT for you. If youre hungry to take ownership, drive client success, and bet on yourself, keep reading.

Key ResponsibilitiesClient Success & Activation Management

  • Own the client experience from onboarding to long-term success.
  • Ensure all activation points (APs) are completed on time for each client.
  • Proactively identify and resolve bottlenecks in the client journey.
  • Drive client retention and upsells by making sure they see results.
  • Ensure clients remain engaged, take action, and continue investing in our services.

Team Coordination & Accountability

  • Work closely with internal teams (Production, Paid Ads, CRM) to ensure flawless execution of client marketing strategies.
  • Hold internal teams accountable for delivering on commitments and meeting activation milestones.
  • Track key client KPIs and communicate insights to leadership.
  • If something isnt working, you fix it or escalate itno excuses.

Performance Monitoring & Strategic Growth

  • Conduct monthly performance reviews with clients.
  • Provide strategic coaching and insights to improve their marketing performance.
  • Identify upsell opportunities and help move clients into higher-value services.
  • Drive client success AND agency revenueyour compensation grows when both do.

Who We're Looking For (Read This Carefully)

If you want a job where you can just do your tasks and go home, this is not for you.

If you shy away from accountability and dont want your pay tied to results, this is not for you.

If youre afraid of holding people accountable, this is not for you.

If you are a driven, strategic thinker who thrives on solving problems and pushing clients to success, we want you.

If you think like a business owner, can speak their language, and understand marketing strategy, youll win here.

If you want to make way more than $15/hour and bet on yourself, this role is built for you.

If you can confidently connect dots, identify missing pieces, and make things happen without waiting to be told what to do, apply now.

Compensation & Growth Potential

Base Pay: Hourly Rate in addition to Monthly Client Management retainer. This ensures stability while you build your performance bonuses.

Performance Bonuses based on client activation point completion, retention, and upsells.

On-track earnings: $60,000 (with potential to exceed six figures for top performers).

Your compensation is directly tied to performance. The better you execute, the more you earnsimple as that. If you are looking for a role where results dictate your income, this is the opportunity for you.

Performance Expectations & Success Metrics

Client Activation & Retention: You are responsible for ensuring that clients complete their activation milestones and remain engaged. Your ability to retain clients is directly tied to your success.

Upsells & Revenue Expansion: A core part of your role is to help clients maximize their results, which often means introducing them to additional services that can enhance their success.

Proactive Problem-Solving: Clients will face roadblocks. Your job is to help them overcome these hurdles and keep moving forward.

Required Qualifications

  • Experience in client success, account management, sales, or business consulting.
  • Former business owner or high industry acumenmust be able to think like a CEO and understand business owner challenges.
  • Ability to manage multiple clients, keep them accountable, and drive measurable results.
  • Confidence in leadership, problem-solving, and decision-making.
  • Experience with marketing, lead generation, and CRM systems (Go High Level experience is a plus!).

Why Hometown Profit?

Performance-Based Growth: Your income scales with your success.

High Autonomy & Ownership: You take full responsibility for client success.

Work in a Fast-Paced, High-Energy Environment: Collaborate with like-minded, growth-driven individuals.

Direct Access to Leadership: Influence strategy and decision-making.

Clear Path for Career Advancement: Build a long-term career in a fast-growing company.

How to Apply

If youre ready to take control of your career, income, and professional growth, we want to hear from you!

Apply now with your resume and a short cover letter explaining why youre the perfect fit for this role.

Make an impact. Own your success. Apply today!

Salary : $15

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