Administrative Assistant -Front Desk Reception (PPL Campus)

Accepting Applications until Filled

Who We Are  

Project for Pride in Living, Inc. (PPL) is a nonprofit organization dedicated to empowering low-income people to become self-reliant through integrated services. When joining PPL, you become a part of a diverse team whose person-centered approach to services ensures that individuals and families receive the housing and ecosystem of support they need to achieve greater stability now and for the next generation. We are eager to welcome new team members dedicated to serving our residents and pursuing our mission to build the hope, assets, and self-reliance of individuals and families who have lower incomes by providing transformative, affordable housing and employment readiness services. PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve that are disproportionately affected by systemic inequities.

Job Summary

As part of PPL’s Administration Support Services Team, this position provides administrative support and assistance to help ensure the smooth functioning of PPL’s Campus.

As the Front Desk Receptionist, you will be responsible for helping to facilitate a welcoming and safe environment for all clients, guests, and participants. The Receptionist works at the front desk, greeting guests, offering resources, answering questions, and screening and routing calls.

There are both full-time and part-time opportunities available for this role.

An ideal candidate will have proven experience in demonstrating a strong work ethic and professionalism while providing high levels of customer service. This candidate must also respond quickly and effectively to internal and external clients and stakeholders with attention to detail.

Essential Duties and Responsibilities: 

• Respond to inquiries from all callers, visitors, guests, staff members, clients, or volunteers and make appropriate referrals in a respectful and timely manner.
• Oversee Outlook calendars including conference rooms, van fleet & other resources.
• Distribute and deliver US and interoffice mail daily; assist in processing daily mail including overnight registered and international items; postmarking outgoing mail using postage meter.
• Provide administrative support that include but are not limited to, data entry, meeting set-up, invoice processing, copy projects, mailings, solving office equipment problems, & routing faxes.
• Order and maintain inventory of office supplies.
• Maintain sufficient program specific information in the lobby such as brochures, handouts, and other items used to disseminate program information.
• Provide general upkeep to the lobby area and all common areas of the PPL Campus.
• Understand and comply with strict confidentiality guidelines when working with confidential records of the organization’s information, and program specific information.
• Understand, endorse, and support the mission of PPL.
• Other administrative support tasks as assigned.

Race Equity Commitment:

 PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve who are disproportionately affected by systemic inequities.

Supervisory Responsibilities:

This position has no employee supervisory responsibilities. 

 Minimum Requirements:

• H. S. diploma or GED equivalent, with a minimum of one year experience in Office Administration or Front Desk Reception.
• Proficient in the use of Microsoft Office.
• Able to operate a multi-line phone system effectively.
• Excellent organizational skills, ability to prioritize and handle multiple tasks, and follow projects through to completion in a timely manner.
• Candidates will have experience in and a strong desire for serving people from diverse cultures, economic and social situations.
• Ability to take initiative and to work both independently and as part of a team.
• Ability to speak Somali preferred.

Hours: Monday- Friday; 8:00 am - 4:30 pm 

Salary: $20.00-21.00 Hr., DOQ

Benefits based on Eligibility: Health and dental; Employer Paid Short & Long Term Disability Insurance, Employer Paid Life Insurance; Paid Parental Leave; Voluntary Life Insurance; Health Savings Account (HSA) or Flexible Spending Account (FSA); PTO & Paid Holidays; 403(b) Retirement Plan with Employer Match; Summer half-day Fridays; an impactful presence in an organization that makes a difference in many lives. 

How to Apply:  

Qualified candidates can apply online. Include a cover letter and resume. The hiring process includes phone screens and in-person interviews, references, and background checks for final candidates. 

PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve and those who are disproportionately affected by systemic inequities. Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply. 

PPL is an EEO/AA employer. PPL participates in the federal E-verify program to confirm the identity and employment authorization of all newly hired employees.

In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Salary : $20 - $21