DIRECTOR OF COMPLIANCE & OPERATIONS (HOUSING & PROPERTY MANAGEMENT)

Who We Are

Project for Pride in Living, Inc. (PPL) is a nonprofit organization dedicated to empowering low-income people to become self-reliant through integrated services. When joining PPL, you become a part of a diverse team whose person-centered approach to services ensures individuals and families receive the housing and ecosystem of support they need to achieve greater stability now and for the next generation. We are eager to welcome new team members dedicated to serving our residents and pursuing our mission to build the hope, assets, and self-reliance of individuals and families who have lower incomes by providing transformative, affordable housing and employment readiness services. PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve that are disproportionately affected by systemic inequities.

Job Summary

The Director of Compliance & Operations serves as an expert resource on affordable and supportive housing compliance rules and regulations and is responsible for the development and implementation of PPL's compliance policies and procedures, structure, and management of the department., as well as overall support of the Senior Director of Property Management's role. The Director of Compliance & Operations ensures the design and implementation of multiple compliance-related training, housing department training on processes, procedures, budget preparation. Support, and monitoring activities to support further and ensure consistent, high-quality compliance with all regulatory and other lender, funder, and investor requirements across the PPL portfolio, in collaboration with Asset Management, Regional Property Managers, Facilities Director, and Resident Services Director of Operations.

ESSENTIAL JOB FUNCTIONS AND ASSOCIATED TASKS

Leadership & Supervision

• Hire, supervise, develop, mentor, and evaluate direct and indirect reports, providing guidance, support, mentorship, and strong technical support in problem-solving, property compliance requirements, and related Yardi set-up, and internal communications and relationship building. Monitor workflow and workload of team members, assigning special projects to appropriate staff that utilize respective skills, while also providing for and identifying learning opportunities.
• Participate as a member of the PPL Leadership Team and other relevant meetings, adding value to a strong and inclusive culture.
• Work with the Senior Director of Property Management, Vice President of Housing Operations, the Asset Management Department, and the Real Estate Development team to create and sustain a culture that inspires others and motivates teamwork to achieve goals : be a positive influence for change; be open to new ideas; encourage and support independent thinking.
• Annually prepare compliance budget, and provide TA for creating the PMD budget in collaboration with peers in PMD, Finance, and Asset Management. Annually prepare compliance work plan / goals, including relevant metrics, ensuring alignment with the strategic plan; (ii) implement the plan; and (iii) report on progress.
• Actively participate in the development, negotiation and monitoring of new contracts, policies, and procedures that include compliance components such as software / hardware purchases and 3-party vendors.

Relationship Management

Contract Management & Reporting

Best Practices Compliance Performance

Real Estate Development

Miscellaneous

Minimum Qualifications

Education : BA / BS in Housing, Real Estate, Business Management, or a related field (additional education may substitute for experience).

Certification :

Tax Credit Compliance Specialist (TCCS) or Certified Occupancy Specialist (COS) designation preferred or successful completion of at least one within 1 year.

Experience :

Preferred Qualifications (Nice-to-Haves)

Salary : $90,000 to $105,000. Yr., DOQ

Due to the nature of this role and the need for onsite support and coverage, this is an in-person position.

Benefits : Health & Dental; Employer Paid Short & Long Term Disability Insurance, Employer Paid Life Insurance; Paid Parental Leave; Voluntary Life Insurance; Health Savings Account (HSA) or Flexible Spending Account (FSA); PTO and paid Holidays; 403(b) Retirement Plan with Employer Match; Summer half-day Fridays; an impactful presence in an organization that makes a difference in many lives.

Work Environment

The work environment characteristics here are representative of those an employee encounters while performing the essential functions and ability to work under generally safe and comfortable conditions where exposure to environmental factors may cause discomfort and poses a limited risk of injury.

This position requires the capacity to problem solve and deal with a variety variables and occasional novel situations within scope of job description. Ability to prioritize multiple tasks and produce accurate timely work; and the ability to contribute to team effort and manage the stress of a fast-paced environment.

How to Apply :

Qualified candidates can apply online. Include a cover letter and resume. The hiring process includes phone screens and in-person interviews, references, and background checks for final candidates.

PPL strives to be an equitable and inclusive organization committed to elevating the voices of the communities we serve those who are disproportionately affected by systemic inequities. Persons of color, women, members of the LGBTQ community, veterans, and individuals with disabilities are strongly encouraged to apply.

PPL is an EEO / AA employer. PPL participates in the federal E-verify program to confirm the identity and employment authorization of all newly hired employees.

In compliance with the Americans with Disabilities Act, the organization will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Salary : $90,000 - $105,000