Job Summary: The Property Manager provides leadership, innovation, and vision in the management of residential facilities (multi-site supportive and affordable housing). This includes supervision of staff, financial management, and property management. In conjunction with the Residential Program Managers, the Property Manager works closely with the Assistant Property Manager (site specific), tenants, and others to oversee all aspects of the building operations. They are responsible for assisting with administrative and organizational duties, liaising with residents, facility maintenance, collecting rent, leasing of the building, marketing, and processing tenant move-ins and move-outs. The Property Manager ensures that the property is properly maintained, resident concerns are addressed, fully occupied with high levels of rent collection while providing the residents and staff with a clean and safe environment in which to live and work. |
Essential Duties and Responsibilities - Responsible for the day-to-day operations of the Property, including directly supervising Property Management staff (Receptionist, Property Clerk, and internal and contracted custodians).
- Prepare weekly, monthly, quarterly, and annual reports as required.
- Maintain knowledge of governing HUD requirements, regulations, forms, and procedures for effective facility management. Comply with Fair Housing Laws according to building type. Ensure buildings are managed in accordance with all regulatory requirements.
- Manage leasing and annual/interim recertification process in accordance with the Affirmative Fair Housing Marketing Plan, the tenant selection criteria, and Project HOME's policies and procedures.
- Schedule and complete move-out inspections and related paperwork to determine any charges that need to be assessed to the vacating resident and process move-out paperwork. Manage eviction process.
- Manage operating goals and objectives as related to the duties and responsibilities of this role.
- Review pertinent documentation related to funding regulations and ensure documentation and reporting are submitted to Compliance Specialist during audits.
- Ensure that the property lease files are properly maintained and kept up to date in accordance with PH policy.
Financial Management - Demonstrate ability to understand financial goals, operate asset in accordance with PH Policies & Procedures Manual.
- Ensure that?A/P purchase orders and invoices?and credit card reconciliations are submitted timely and accurately.
- Ensure that all late fees are posted properly, and all tenant charges are collected and deposited in a timely manner.
- Review monthly budget-to-actual reports, provide explanations of variances. Participate in annual budget review.
Facilities Management - Ensure property is well maintained and preventive maintenance plan is completed.
- Review open work orders and provide direction to maintenance staff.
- Ensure supply inventory is properly maintained at the site, including but not limited to monthly coordination with Maintenance to order supplies as needed to complete make readies and routine work orders.
- Schedule all turnover functions, and check completed work orders to make sure the work is completed in a satisfactory manner. Follow-up with vendors as needed.
- Complete daily/weekly property inspections to identify building issues.
- Coordinate contract and bid process when required.
Education and Experience Minimum Requirements: Minimum Experience: - High School Diploma or GED and 7 years' experience in affordable housing property management; or an Associate's Degree and 5 years' experience; or Bachelor's Degree and 3 years' experience.
- A minimum of 3 years of supervisory experience
- Prior experience managing budgets
Preferred Experience: - LIHTC or Advanced Housing Certification
- Prior work experience with HUD and/or PHFA properties & regulations
- Experience with property management software, 3 years Yardi experience
Core Skills: - Strong computer/technology literacy.
- Excellent communication skills, both verbally and in writing.
- Good organizational/administrative skills
Physical requirements: Work primarily involves sitting/standing/walking. Project HOME provides equal employment opportunities to all employees and applicants for employment, without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. Project HOME prohibits discrimination and harassment of any type. |
