Data Entry Specialist

Department: Shelter

Salary Range: $57,000 - $65,000 Base $10,000 Sign-On Bonus (distributed in increments at hire, 6 months, and 1 year upon successful performance)

Reports To: Executive Director/Shelter Director

Status: Full Time Salaried

About Project HOPE Boston, Inc.

For over 40 years, Project HOPE Boston, Inc. (PHB) has been a leader in advancing housing stability and economic mobility for families in Roxbury and North Dorchester. Founded in 1981 by the Little Sisters of the Assumption in response to the family homelessness crisis, PHB has grown from a family shelter into a comprehensive community hub offering job training, adult education, housing counseling, and empowerment programs.

Located on Dudley Street in Boston’s first LEED Silver-certified building, PHB combines innovation with a deep commitment to social equity, addressing the Social Determinants of Health to drive transformative change. With programs rooted in racial equity and a steadfast dedication to the community, PHB continues to open doors of opportunity for families across Boston.
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Position Summary

The Data Entry Specialist plays a critical role in ensuring the integrity, accuracy, and timeliness of data collection and reporting for the Shelter program. This individual will manage data related to shelter occupancy, resident demographics, and compliance with the Massachusetts Emergency Assistance Shelter program. The position is integral to maintaining funding eligibility by ensuring all mandated data is accurately uploaded to the Executive Office of Housing and Livable Communities (EOHLC) web-based reporting system.

The Data Analyst I will be responsible for overseeing and improving data collection processes across the shelter team, ensuring compliance with state requirements, and conducting data-driven analyses to support strategic decision-making. This position offers opportunities for career growth within a structured Data Analyst career track (DA II, DA III).

After initial training and satisfactory performance assessment, this full-time role offers a hybrid or fully remote work option.

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Key Responsibilities

Data Collection & Reporting

• Oversee and manage data entry and reporting for all shelter-related metrics, including room occupancy, resident demographics, and compliance tracking.
• Conduct quarterly reviews of demographic data for ETO assessments and annual reporting.
• Ensure all data submissions meet EOHLC contract requirements and deadlines.
• Monitor updates in EOHLC reporting guidelines and implement necessary process adjustments.

Database Management

• Maintain and update data within EOHLC’s web-based reporting system.
• Utilize and optimize Salesforce CRM for data tracking, analysis, and reporting.
• Collaborate with shelter staff to ensure comprehensive and accurate data collection from all team members.

Compliance & Data Analysis

• Conduct data audits to verify accuracy, identify discrepancies, and implement corrective actions.
• Analyze shelter data trends to provide insights and recommendations for program improvements.
• Ensure strict confidentiality of sensitive data in compliance with state and federal regulations.

Strategic & Administrative Support

• Prepare and submit annual and quarterly ETO assessments in collaboration with the Shelter Director.
• Assist in audits or reviews conducted by EOHLC or other funding agencies.
• Support data-related strategic planning efforts to enhance program performance and funding opportunities.

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Qualifications

Education

• Minimum: Bachelor’s degree in Data Science, Information Systems, Social Sciences, Nonprofit Administration, or a related field.
• Preferred: Master’s degree in Data Analytics, Public Administration, or related discipline.

Experience

• 2-3 years of experience in data management, analysis, and reporting, preferably in a nonprofit or shelter environment.
• Proficiency in Microsoft Office Suite and Salesforce CRM (Required).
• Familiarity with the Massachusetts Emergency Assistance Shelter program and EOHLC reporting requirements (preferred).
• Experience with data visualization tools (e.g., Visio, Excel Power View) is a plus.

Skills & Competencies

• Strong analytical and problem-solving skills.
• Attention to detail with the ability to ensure data integrity.
• Ability to work under tight deadlines while managing multiple priorities.
• Strong communication and collaboration skills.
• Commitment to confidentiality and ethical data management practices.

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Compensation & Benefits

• Base Salary: Up to $65,000 per year
• Sign-On Bonus: $10,000 (distributed in increments: 1/3 at hire, 1/3 at 6 months, 1/3 at 1 year upon successful completion of responsibilities)
• Work Environment: Hybrid or fully remote eligibility after training and performance evaluation
• Professional Growth: Clear career advancement track to Data Analyst II and Data Analyst III positions
• Comprehensive Benefits: Health, dental, vision, 401(k), and paid time off

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Physical Demands/Conditions

• Prolonged periods of sitting and computer use.
• Occasional lifting of items up to 25 lbs.