Program Manager (Pm)

Full Time – 8 a.m. – 5 p.m.

Monday – Friday

(Includes some evenings and weekends)

This position is contingent upon grant funding.

PURPOSE STATEMENT: 

Under the direction of the Executive Director and/or designee, the Program Manager will be responsible for overseeing the planning, implementation, and evaluation of programs and initiatives in line with the organization's mission and strategic goals. The ideal candidate will have strong leadership skills, exceptional project management abilities, and a passion for driving positive change in the community.

DISTINGUISHING CHARACTERISTICS:

The person in this position will be compassionate, empathic and build a rapport with clients and the community. This person plays a crucial role in designing, implementing, and facilitating various programs and initiatives aimed at achieving the organization's mission. This person will possess a strong background in program coordination, excellent facilitation skills, and a genuine commitment to making a positive impact in the community. This person will possess exceptional interpersonal communication skills and be able to identify warning signs in clients and provide effective interventions and emotional support. This person is self-motivated and a collaborator.

ESSENTIAL FUNCTIONS, DUTIES, AND TASKS:

The following list of functions, duties, and tasks is typical for this position. Employees may not perform all the listed duties and/or may be required to perform other closely related or job specific functions, duties, and tasks from those set forth below to address business needs and changing business practices. 

1. Attend and represent Project Joy at regional and internal meetings for planning and strategic implementation of program components. E
2. Follow Project Joy’s policies and procedures with respect to the assigned program, prepare forms and control paper flow to assure proper communication and coordination of assigned activities. E
3. Network with local employers to assist in building our pipeline of hiring employer partners. E
4. Develop and execute comprehensive program strategies and work plans that align with the organization's mission and objectives. E
5. Lead and manage a team of program staff, providing guidance, support, and mentorship to ensure program success. E
6. Oversee all aspects of program implementation, including setting goals, establishing timelines, and allocating resources. E
7. Monitor program activities and progress, ensuring adherence to program goals, timelines, and budgetary constraints. E
8. Collaborate with stakeholders, partners, and community organizations to build strategic alliances and maximize program impact. E
9. Evaluate program effectiveness and outcomes, using data-driven insights to identify areas for improvement and inform decision-making. E
10. Prepare and present program reports to senior management, the board of directors, and funders, highlighting achievements, challenges, and recommendations. E
11. Manage program budgets, monitor expenditures, and seek opportunities for securing additional funding or resources. E
12. Ensure compliance with all applicable laws, regulations, and contractual requirements governing program activities. E
13. Stay informed about emerging trends, best practices, and policy changes relevant to the organization's program areas, and integrate new knowledge into program design and implementation. E
14. Performs other related duties as assigned for ensuring the efficient and effective functioning of the organization, including various mandatory training. E

KNOWLEDGE, SKILLS, AND ABILITIES 

(At time of application) 

 Knowledge of: 

• Oral and written communication skills
• Strong organizational and project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. 
• Attention to detail and ability to analyze data and information accurately.
• Proficiency in using technology tools and platforms for program management, data tracking, and reporting.
• Ability to work independently as well as collaboratively in a team environment.
• Strong problem-solving and critical thinking abilities, with a solution-oriented approach.
• Relevant industry best practices, policies, and regulations.
• Passion for the organization's mission and a strong commitment to making a positive impact in the community.
• Modern office practices, procedures, and equipment.
• Record keeping techniques.
• Recovery resources and community support groups.
• Foster Care System.
• Homelessness. 
• Solutions focused problem solving.
• Advocacy, system orientation, mentoring and other supportive services.
• Marketing and engagement.
• Computer programs.
• Public speaking and outreach.

Skills and Abilities to: 

• Connect easily, build trust and work with empathy from a strength-based perspective and honor cultural diversity.
• Contributing to a team, as well as accepting accountability for individual performance and results, desirable.
• Work well with others.
• Communicate with the public, conduct speaking engagements and outreach.
• Operate a computer.
• Basic math.
• Work independently with little direction.
• Establish and maintain effective working relationships with others.
• Meet schedules and timelines.
• Maintain records and prepare reports.
• Communicate effectively both orally and in writing.
• Ability to work collaboratively in a team environment and build relationships with stakeholders and partners.
• Perform the essential functions of the job.
• Demonstrate success in designing, implementing, and evaluating programs that achieve measurable outcomes.
• Strong leadership and team management abilities, with a proven track record of building and motivating high-performing teams.
• Exhibit exceptional project management skills, with the ability to plan, execute, and monitor multiple programs simultaneously.
• Excellent communication and interpersonal skills, with the ability to effectively engage and collaborate with diverse stakeholders.
• Budget management, financial reporting, and grant writing.
• Think strategically, analyze complex issues, and develop innovative solutions.
• Passion for the organization's mission and a strong commitment to making a positive impact in the community.

JOB QUALIFICATION/REQUIREMENTS:

Must have cultural intelligence as evidenced by shared lived experience and background living and/or working in the primary cultures and communities served by Project Joy. Demonstrated understanding of adult learning principles and experience in delivering training or educational programs. Familiarity with program evaluation methodologies and the ability to collect, analyze, and interpret data. Proficiency in using technology tools and platforms for program management, virtual facilitation, and data tracking. Lived experience related to systems of housing, poverty, child welfare, juvenile justice, education and/or health, desirable. Passion for the organization's mission and a commitment to social justice and community empowerment. Willing to be cross-trained and assist in other Project Joy programs when needed.

EDUCATION AND EXPERIENCE

Bachelor’s Degree in a related field (i.e., social work, psychology, public health, political science and related or equivalent) Related work experience in the “helping professions” desirable. 

LICENSE(S) REQUIRED: 

Valid, current California Driver’s License with current automobile insurance. Must have and maintain a clean driving record acceptable to the organization’s insurance company. Must have immediate access to his or her vehicle during work hours.

 CERTIFICATIONS AND TESTING REQUIRED: 

After offer of employment, obtain:  

Criminal Justice and FBI Fingerprint Clearance  

Peer Specialist Certification desirable

Mandated Reporter certification 

Mental Health First Aid certificate 

CPR certified 

 WORK ENVIRONMENT / PHYSICAL DEMANDS: 

(Must be performed with or without reasonable accommodations) 

• Office environment.
• Outdoor environment.
• Hearing and speaking accurately to exchange information in person or on the telephone.
• Seeing to read a variety of materials.
• Bending at the waist, kneeling, or crouching to file materials.
• Sitting or standing for periods of time.
• Dexterity of hands and fingers to operate a computer keyboard.
• Lifting or moving objects, normally not exceeding twenty (20) pounds.

Accommodation may be made to enable a person with a disability to perform the essential functions of the job with or without reasonable accommodation. 

Project Joy is an equal opportunity employer committed to maintaining a diverse, mission-driven workforce. We maintain that policy in recruitment, hiring, career advancement, and all other human resources practices. Your job-related experience and other qualifications will be considered without discrimination on grounds of age, race, color, religion, sex, physical or mental disability, sexual orientation, veteran, or other protected status. All information in this application will be treated confidentially.