Kitchen Operations Coordinator II, On-Call

Please note: Per San Francisco's Health Order C19-07y, Project Open Hand employees are required to provide proof of COVID-19 vaccination prior to working on-site and with others.

TITLE: Kitchen Operations Coordinator II

DEPARTMENT:  Kitchen Operations

REPORTS TO: Manager, Inventory Operations

LOCATION: 730 Polk Street, San Francisco

BENEFITS: No              

STATUS: Union, On-Call, Non-Exempt 

CLASSIFICATION: Service Workers

SUPERVISES: N/A

POSITION SUMMARY:

Reporting to the Director, Kitchen Operations and working in close partnership with kitchen leadership, the Kitchen Operations Coordinator II is tasked with helping to ensure that all product receiving, inventory, routing, storage, cleanliness and food temperature functions are completed according to agency policies and procedures.

The Kitchen Operations Coordinator II makes it possible for their dedicated volunteer and staff teammates to produce the meals with love our community relies on. This is an ideal position for a thoughtful, reliable, dedicated and organized worker with excellent communication skills.

QUALIFICATIONS REQUIRED:

• Experience working in a warehouse or kitchen inventory control function
• Previous hands-on experience driving vans and forklifts
• Experience receiving raw food product and the associated paperwork
• Excellent communication skills both written and verbal.
• Ability to speak, read and write in English to facilitate communication
• Flexible schedule with the ability to work occasional nights, weekends and holidays to meet demand
• Microsoft Office proficiency

QUALIFICATIONS DESIRED: 

• Supervisorial experience
• Industrial kitchen experience
• Experience with Computrition Software
• Forklift Certified

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Responsible for receiving, routing & storing all delivered products for the Grocery Services, Programs and Building Services Departments, ensuring quality service as well as safe food handling and storage
• Responsible for initial contact with vendors in the event of a mistake or other same-day issue
• Rotation of new product in storage areas using first-in-first-out (FIFO) method
• Planning the cycle of food in storage areas and assigning correct cooler or dry storage area for incoming product to facilitate with Operations Coordinators to achieve goal
• Organizes and logs all received invoices and verifies quantities and costs with purchase order
• Immediately reports all delivery discrepancies
• Coordinates appropriate service vendors including chemicals and warehouse equipment
• Completes weekly inventory of food, beverage and prepared meals
• Assembles warehoused items needed by the kitchen team and other programs
• Assists with procedure development and improvement where warranted
• Maintains clear and efficient communication between all parties involved in the receiving and delivery process
• Other duties as assigned

 POH COMPETENCIES: 

• A Team player: Demonstrates cooperative spirit, respects professional boundaries and is successful at sharing responsibilities with others
• Self-Led: Knows and completes responsibilities in assigned timelines, asks for clarifications when needed
• Sensitive to the circumstances and needs of the critically ill and seniors, as well as people with mental health and substance abuse issues
• Customer oriented: Works well with all customers (internal staff and external contacts), promotes a positive image of the agency and works diligently to resolve customer issues
• Poised: able to maintain a calm, positive and constructive attitude during interactions with diverse populations, sometimes in challenging situations
• Ethical: Honest, accountable, maintains confidentiality
• Well organized: Information organized and accessible, maintains efficient work space, manages time well
• Strong communicator: excellent verbal and written communication skills
• Technical savvy: Skilled with computers, proficient with function appropriate technology, learns quickly, uses technology to enhance job performance with the interest and ability to learn new technology

 PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical demands: While performing duties of job, incumbent is occasionally required to stand for long periods of time and move; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Employee must bend, stoop and lift and/or move up to 50 pounds unassisted on a regular basis. Employee must be able to move fully loaded carts from floor to floor for storage on a regular basis. Employee must be able to work in a freezer environment (with provided equipment and clothing) for long periods of time. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work environment: The noise level in the work environment will consistently vary from moderate to loud. The work environment will be ever changing with volunteers and staff members all sharing limited space and working together in the Kitchen. The work environment will consistently have wet floors, temperature extremes, moving objects and loud noises

Project Open Hand offers a generous employee benefit and wellness package. Eligibility for different programs is determined by the role and employment statuses but may include:
 
 • Medical, Dental, and Vision coverage, and Flexible Spending Account
 • Long Term Disability, Life/AD&D, and Supplemental Life Insurance
 • Retirement Savings Plan 403(b), Commuter Check Subsidy
 • Employee Assistance Program (EAP), Financial Counseling, Cell Phone Discounts, and additional discounts
 • Holidays (11 per year), generous vacation and sick leave, and complimentary lunch
 
 Pursuant to the San Francisco Fair Chance Ordinance, and State and Federal laws, we will consider for employment qualified applicants arrest and conviction records.