Community Based Case Manager - Full Time

Job Description:

The community-based case manager will work days and weekends assisting with operations at our low barrier LGBTQ homeless shelter, The Rainbow House. This individual will spend time working in and out of the shelter. The primary responsibilities of this role include providing program participants with transportation to and from various social service, medical, housing, and other appointments, providing advocacy in these settings as needed, and doing home visits to provide supportive follow up services to previous shelter clients.

The individual in this role will need to be able to independently manage a shelter environment with 24 high acuity clients during their hours at The Rainbow House, and must also be comfortable working one-on-one in community-based settings with clients who have severe mental illnesses and who use substances. This will require high level crisis management and de-escalation skills and knowledge of harm reduction and trauma-informed care. A strong case management background is preferred, as this individual's duties will include connecting individuals to resources and benefits and therefore, they must have a strong understanding of community resources and the ability to navigate complex eligibility requirements. A driver's license, car insurance, and a reliable vehicle are a MUST in this role.

As a Project Rainbow staff member, you will work with vulnerable LGBTQ and other unhoused individuals with a range of mental health issues, substance use disorders, medical needs, trauma histories, and criminal backgrounds and will be expected to do so with kindness and patience.

This is an exempt position that pays $45,000 per year and is benefits eligible. The individual filling this position will work 8am-4pm 4 days a week and one 8am-8pm shift on the weekend. Total, they will work 5 days a week. Schedule may vary based upon coverage needs at the shelter.

Qualifications:

Applicant should have an understanding in all areas related to homelessness, substance abuse and mental health. Ideally, candidates will have prior experience working with these populations in housing and/or harm reduction settings.

Successful candidate will be able to prioritize tasks and manage a complex array of needs while working independently and communicating with a diverse population in a professional demeanor.

Prior experience with data entry and grant reporting is a plus but not required. At minimum, applicants must be proficient with computers.

Must have good problem-solving skills, communication, and conflict resolution skills, with experience in crisis management and de-escalation.

Applicant will need an understanding of community resources and the ability to navigate complex eligibility requirements for community resources.

Ideal applicant will have experience with or knowledge of motivational interviewing techniques, harm reduction, trauma informed care, low-barrier service provision, and person-centered planning.

Candidate should have a reliable vehicle and must be willing to travel to and from The Rainbow House and transport clients in their personal vehicle daily.

Degrees and professional certifications, case management experience, public health backgrounds, and lived experience with homelessness, substance use, navigating HIV prevention and treatment, and other life experiences common to the people we serve are all preferred, but not required.

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

• Health insurance

Schedule:

• Evenings as needed
• Monday to Friday
• Night shift
• Overnight shift
• Weekends as needed

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $45,000