Leona Blanche Residence - Front Desk Attendant

Position: Front Desk Attendant - Per Diem

Program: Leona Blanche House

Salary: $18.92 per hour

Program Description

Leona Blanche House is an OMH licensed transitional residence that provides housing and rehabilitative support services to 53 formerly homeless, chronically mentally ill singe adults, some of whom have co-occurring substance abuse disorders.

Essential Duties And Responsibilities

The essential duties of the Front Desk Attendant include but are not limited to the following activities for Leona Blanche House and Bronx Supported Housing:

• Provides crisis intervention to ensure the safety of residents.
• Monitor and announce all visitors’ entries into the residence.
• Maintain an assortment of logbooks to record entry and exit from the building of all residents, guests, contractors, and other visitors.
• Answer the telephone, take messages, and transfer calls as appropriate.
• Receive mail and other deliveries.
• Report all concerning incidents to the designated on-site or on-call supervisor.
• Document use of EMS, NYPD, and FDNY services
• Respond to all building evacuation incidents (fire, smoke, or CO alarms) and coordinate efforts with other staff members to assure resident safety.
• Record activity either directly observed or observed over the camera security system.
  
  

Qualifications

• High School Diploma or GED
• Experience working with adults with mental illness and substance use issues preferred.
  
  

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