What are the responsibilities and job description for the Claims Specialist position at Project Resources Group, Inc.?
Description
Claims Specialist - Denver
PRG is seeking new Claims Recovery Specialists in Denver. Join our growing third-party property and utility damage claims recovery team. Primarily B2B recovery, Ideal candidates are driven, organized, and excel in negotiations. Skills and experience in collections and/or insurance adjusting are transferable. Competitive salary and commission await.
Why PRG?
Essential Functions
#INDCS
Claims Specialist - Denver
PRG is seeking new Claims Recovery Specialists in Denver. Join our growing third-party property and utility damage claims recovery team. Primarily B2B recovery, Ideal candidates are driven, organized, and excel in negotiations. Skills and experience in collections and/or insurance adjusting are transferable. Competitive salary and commission await.
Why PRG?
- Competitive compensation
- Collaborative and supportive team
- Cool downtown office
- B2B recovery
- Hybrid work/home schedule
Essential Functions
- Resolve and negotiate claims recovery of repair and replacement costs on third-party cable/fiber and utility tort damages across multiple state lines, via phone, email, and letters.
- Work directly with liable parties’ insurance providers to defend and negotiate claims settlements.
- Collaborate with claims departments and management of liable parties, from small businesses to large corporations to municipalities.
- Learn, understand, and be able to utilize state dig laws and statutes, 811 excavator requirements, NESC standards, CGA guidelines, etc.
- Develop a professional working relationship with damaging parties, on-site field investigators, management, and other personnel.
- Conduct 40-50 inbound/outbound calls daily, approximately 2-2.5 hours of total talk time throughout the day.
- Enter notes and documentation throughout the recovery process into the company’s proprietary Claims Database Tool.
- Use a calendar and diary system to coordinate handling claims to be worked twice weekly.
- Follow advanced claim handling procedures as detailed by the OPD Claims Manager.
- Use photographs, narratives, job costs, site sketches, locate tickets, and other components on-site field investigators provide to visualize and understand the damage scene to defend liability accurately.
- Participate in weekly department meetings to discuss individual and team recovery tactics, strategies, and goals.
- Maintain a working knowledge of the entire PRG claims recovery process.
- Proficient in MS Word, Outlook, and Excel.
- Computer savvy.
- Exceptional writing and communication skills, with a heavy focus on phone and email.
- Knowledge of construction, cable industry, and/or utility locate industry is helpful.
- Knowledge of B2B construction, claims, recovery or insurance claims negotiation and settlement process preferred.
- 3-5 years of claims, recovery, and/or insurance industry experience is ideal.
- College experience preferred.
- Must have high school diploma.
- Spanish speaking is a plus.
- $75,000- $100,000 annually (base pay of $20.00 - $24.00/hour plus the potential to earn substantial commissions up to $4,000 - $10,000 monthly based on performance).
- Additional monthly team bonus opportunities.
- Dedicated new-hire training to maximize early success.
- Robust benefits plan, including:
- Health (medical, dental & vision)
- Company-paid Short-term Disability coverage after one year of service
- 401(k) Plan eligibility immediately with a company match after one year of service
- Voluntary Supplemental Life Insurance option
- Wellness programs
- Paid time off, holiday pay, and a floating holiday to enjoy time with your friends and family
#INDCS
Salary : $75,000 - $100,000
