Demo

Damage Field Investigator

Project Resources Group
Charlotte, NC Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 5/25/2025

Description

Are you someone who enjoys the investigative process ? Do you love the freedom of not having to sit behind a desk all day? Does the ability to build rapport with others come naturally to you? IF SO, then we would like to encourage you to read on!

Project Resources Group (PRG) is looking for an outside plant expert for our Power & Gas Damage Field Investigator role in the Charlotte, NC area. Is that you? If you are self-motivated and organized, this may be the perfect fit.

On an average day, you will be responsible for the following tasks :

  • Arrive on-site for underground and aerial utility investigations.
  • Conduct interviews at damage sites with contractors, technicians, witnesses, police, homeowners, etc.
  • Photograph and process the damaged scene to accurately portray and determine liability.
  • Take precautions always to utilize safety protocols.
  • Understand and utilize State Dig Laws and Statutes, excavator requirements, and NESC standards.
  • Develop a professional working relationship with the client, their contractors, technicians, management team, and other personnel.
  • Assist the Claims Recovery team post-investigation.
  • Other related duties as assigned.

You should possess the following skills and abilities to be successful in this role :

  • Reliable personal vehicle with valid driver's license and current insurance; min BI / PD 100 / 300 / 100.
  • Must possess strong written and verbal communication skills.
  • Solid technical ability, proficient in MS Word, typing, and public computers.
  • Prior investigation and / or law enforcement experience desired.
  • Strong logical competence is preferred.
  • Knowledge of the utility industry and / or utility locate industry.
  • Business background with attention to detail is valuable.
  • It is essential to multitask and have good time management.
  • Education :

  • High School or equivalent (required).
  • Bachelors or a combination of years of professional experience (preferred).
  • Still a good fit? If so, the selected candidate will enjoy the following perks and compensation :

  • Competitive rate between $48K to $52K a year.
  • National mileage reimbursement for vehicle use.
  • Health benefits include medical, dental & vision for you and your dependents on the first of the month following your start date.
  • Company-paid Short-term Disability benefits after one year of service.
  • 401(k) Plan on the first of the month following your start date with a safe-harbor match after one year of service.
  • Supplemental Life Insurance is offered for you and your dependents.
  • ClassPass shared cost membership is offered to each employee.
  • Paid time off, holiday pay, and a floating holiday to enjoy time with your friends and family.
  • Project Resources Group is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Reasonable accommodations may enable individuals with disabilities to perform essential functions.
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    Salary : $48,000 - $52,000

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