What are the responsibilities and job description for the OSP/ISP Network Technician position at Project Resources Group?
Project Resources Group (PRG) is searching for a OSP/ISP Network Technician in Costa Mesa, California. Are you looking for an opportunity that will challenge you, allow you an opportunity to showcase your technical skills all while enhancing your overall knowledge in the communications industry? If so, THIS OPPORTUNITY MIGHT BE THE ONE YOU’VE BEEN WAITING FOR!
Our ideal candidate will possess experience installing, maintaining, and troubleshooting fiber network infrastructure. You will ensure the network's smooth operation and optimal performance, enabling the delivery of exceptional customer service!
What will you do? Your key responsibilities will include but are not limited to:
- Install, configure, and maintain telecom network equipment and devices, including switches, routers, access points, and transmission systems.
- Perform routine network monitoring and proactive maintenance to ensure network stability and minimize downtime.
- Conduct network diagnostics and troubleshooting to identify and resolve network issues promptly.
- Collaborate with the network engineering team to design and implement network upgrades, expansions, and enhancements.
- Coordinate with external vendors and service providers for equipment installations, repairs, and upgrades.
- Conduct network testing, performance monitoring, and optimization to ensure optimal network functionality and quality of service.
- Maintain accurate documentation of network configurations, equipment inventory, and network diagrams.
- Stay up to date with the latest telecom network technologies, industry trends, and best practices.
- Adhere to safety guidelines and protocols to maintain a safe working environment for yourself and team members.
- Provide technical support and assistance to customers and internal teams, addressing network-related inquiries and issues.
- Perform fusion splicing and mechanical splicing to connect fiber optic cables.
- Conduct OTDR testing, power meter testing, and other specialized testing to identify and resolve fiber optic cable issues.
- Troubleshoot and repair fiber optic network problems, including identifying and resolving signal degradation, power losses, and connectivity issues.
- Collaborate with the network engineering team to plan and execute fiber optic network expansion and upgrades.
- Maintain accurate records of all work performed, including fiber optic cable records, splice records, and test results.
- Other duties as assigned.
Do you have what it takes?
- Three (3) three to (5) years of experience in a Telecom Network Technician or in a similar role, with a strong understanding of telecom network infrastructure and protocols.
- Proficiency in configuring and troubleshooting network equipment, such as routers, switches, firewalls, and access points.
- Strong problem-solving and analytical skills to diagnose and resolve network issues effectively.
- Solid understanding/knowledge of telecommunications technologies, including IP networking, Ethernet, MPLS, and wireless communications.
- Familiarity with telecom network monitoring tools and protocols, including SNMP, NetFlow, and packet analysis.
- Excellent attention to detail and ability to work with precision to ensure accurate network configurations and documentation.
- Good communication skills to effectively collaborate with team members, vendors, and customers.
- Ability to work independently and in a team environment, managing multiple priorities and meeting deadlines.
- Flexibility to work outside regular business hours for scheduled maintenance and on-call support as needed.
- Physical fitness and ability to work in various environments, including climbing ladders, working in confined spaces, and lifting/moving telecom equipment. Ability to work at heights and in various weather conditions.
- Strong leadership skills to mentor and influence subcontractors and vendors
- Customer service acumen to interpret, communicate, and help deliver client needs.
- Impressive ability to organize and prioritize projects.
- Strong understanding of fiber, telecom hardware, ethernet, and power.
- Computer proficiency, along with knowledge of and experience using Google Workspace and/or Microsoft Office to create, manage, and present data and reporting to various stakeholders and management.
- Willingness to use your vehicle in the field (mileage reimbursement at the standard federal rate).
- Valid driver's license and reliable transportation.
PRG offers the following perks and compensation:
- $40 to $45 per hour, depending on experience.
- Health benefits include medical, dental & vision for you and your dependents on the first of the month following your start date.
- Company-paid Short-term Disability benefits after one year of service.
- 401K Plan on the first of the month following your start date with a safe harbor match after one year of service.
- Supplemental Life Insurance is offered for you and your dependents.
- ClassPass shared cost membership is offered to each employee.
- Paid time off, holiday pay, and a floating holiday so you can enjoy time with your friends and family.
Project Resources Group is an equal-opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Reasonable accommodations may enable individuals with disabilities to perform essential functions.
Salary : $40 - $45
