Front Desk Receptionist

Project Turnabout has an opening for a Full-Time Front Desk Receptionist at our Marshall Location.

POSITION RESPONSIBILITIES

*Duties include but are not limited to:

Reception:

• Answer and make phone calls, using tact and diplomacy
• Route calls to appropriate individuals
• Welcome visitors and offer refreshments, if appropriate
• Refer visitors to appropriate individual.
• Always practice confidentiality

Typing:

• Complete all typing task requested by staff members with accuracy, and mail out as needed.
• Proofread discharge summaries and letters, copy, and send to appropriate individuals.

Clerical:

• File correspondence and patient papers in current and closed files.
• Make copies and fax correspondence for staff.
• Close out patient’s chart upon discharge.
• Maintain an inventory of books for resale.
• Collect mail from mailbox upon delivery and give to Director.
• Keep staff mailboxes current.
• Order office supplies as needed.
• Keep a supply of patient charts made up for medium/low residential, intensive outpatient and outpatient.
• Keep cabinet filled with copies of forms used by clinical staff.
• Send out Domestic Abuse letters as needed by facilitators.

PHYSICAL REQUIREMENTS:

• Must have excellent vision and hearing in order to be able to deal with facility visitors and staff and also see a computer terminal.
• Must be able to sit for long periods of time—2 hours at a time
• Must be able to stand and walk.
• Must be able to stoop, bend, kneel, push, pull, and reach.
• Must be able to lift 20-25 lbs.

ORGANIZATIONAL REQUIREMENTS:

• Excellent verbal and written communication skills.
• Ability to answer and manage a multi-phone telephone system.
• Excellent telephone etiquette and friendly voice projection.
• Willing to attend workshops and trainings to maintain and improve office skills as needed.
• Must attend all mandatory in-services presented to staff.
• Ability to multi-task.

POSITION REQUIREMENTS:

• Applicants with secretarial training or office experience preferred.
• Must have required secretarial skills: typing, filing, able to use a Dictaphone, pleasing voice and telephone manner, and organizational skills.
• Two years free from chemical and gambling use.
• High school diploma or equivalency
• Must be able to pass a MN Department of Human Services criminal background study.

This job description is not intended to exclude any other duties, but may include additions or changes in the future at the discretion of Project Turnabout leadership. This job description also does not include specifics about shifts and hours worked. Schedules and shifts may vary due to the needs of the facility and persons served at Project Turnabout.

Project Turnabout is an EOE/ADA/AA Employer.

Job Type: Full-time

Pay: From $16.22 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Education:

• High school or equivalent (Required)

Experience:

• Secretarial / Reception: 1 year (Required)
• Customer service: 1 year (Required)

Location:

• Marshall, MN 56258 (Preferred)

Ability to Commute:

• Marshall, MN 56258 (Required)

Work Location: In person

Salary : $16