School Based Pediatric Care Coordinator, Clint ISD

Purpose: The goal of the Navigator/Pediatric Care Coordinator is to access children, youth, and

families in schools to School-Based Integrated Health care.

Roles and Responsibilities:

Navigation:

• Maintain knowledge, expertise and follow the eligibility, enrollment, and program

specification for PVHC, Health Insurance Marketplace (Affordable Care Act – open and special

enrollment periods), and Your Texas Benefits to facilitate the selection of plans by clients.

• Follow the Navigation Workflow to access clients to clinical intervention and treatment.

• Register, collect and input client data into a specific clinical database; develop monthly

and weekly reports.

• Participate in care coordination and/or case management, helping address barriers to

services.

• Provide and track follow-up on health and social service encounters with individuals,

families, and/or community groups.

• Connect individuals to other internal and external social services resources and advocate for

clients’ basic needs (food, housing, etc.)

• Inform and engage staff and peers about community assets and community challenges.

• Collected and manage daily cash intake and generate daily cash reports.

• Ensure the protection and security of personally identifiable confidential information

professionally and responsibly (HIPAA, FERPA).

• Participate in program quality control meetings with the school setting staff, stakeholders,

and the PVHC team.

• Manage patient assistance program, prior authorization, and verification of insurance

benefits.

Clinical Support Duties:

• Records patient height, weight, blood pressure, pulse, and temperature

• Assists physician while the patient is being examined

• Interpret simple laboratory results

• Sterilizes instruments and cleans equipment

• Gives instructions to the patient on COVID, flu, strep UA collection procedures as indicated

by a physician

• Print referrals to other providers, ancillary services, organizations or hospitals as

indicated

• Ensures that exam rooms are clean and stocked and maintains daily inventory and orders

supplies

• Assesses patient for appropriate sample according to procedure

• Collects samples in appropriate containers after positive patient identification

• Properly labels specimen(s) and completes patient according to established criteria to ensure a positive patient outcome

• Verifies identity of samples with orders and processes laboratory specimen(s) as indicated

• Record and scan lab results into EMR

• Routes specimens to the appropriate test site

• Responds courteously and efficiently to all scheduled patients in the EMR appointment system as indicated and processes patients

• Verifies current patient information in the EMR system and enters pertinent patient information into the system

• Upon request prepares a daily schedule of patient appointments and notifies Provider of changes

• Upon request, coordinates information pertaining to prescriptions, refills, lab reports, etc. with physicians and patients

• Calls prescriptions to the pharmacy for the provider

• Scans all mandatory forms into EMR

• Addresses bump list to keep patient scheduling current

Outreach & Education:

• Identify and engage individual community members, families, groups, and/or partner agencies in school settings for PVHC programs.

• Participate and present at community events such as health fairs, local agencies, coalitions, and partner agencies.

• Prepare and disseminate educational, promotional, or other informational material to support program goals.

• Educate individuals and school community stakeholders about program structure.

• Other duties assigned by supervisor

Education Requirements

• Certification: Community Health Worker/Promotor (a) State of Texas, college credits, or equivalent experience.

• Certification: Certified Application Counselor for the Health Insurance Marketplace program

• Previous work experience in Open Enrollment

• Bilingual 100% (English/Spanish a must)

• Culturally competent in border culture to provide culturally appropriate education and program information to a broad range of audiences.

• Computer, internet, and analytical skills are required.

Job Type: Full-time

Pay: $28,797.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Work Location: Multiple locations

Salary : $28,797