What are the responsibilities and job description for the Medical Supply Customer Service Representative position at Prolife Medical Supply Inc.?
Position: Full-Time / Part-Time Customer Service Representative
Location: Brooklyn, NY
Join our dedicated team at a prominent Medical Supply store in the heart of Brooklyn, NY. We’re currently seeking a meticulous and detail-oriented individual for a Full-Time / Part-Time Customer Service Position.
Responsibilities
- Greet and welcome visitors in a professional and friendly manner in Russian and/or English.
- Perform administrative tasks including filing, data entry, and maintaining office supplies.
- Assist with patient records management and other medical receptionist duties if applicable.
- Answer phone calls and direct them to the appropriate department or individual
- Provide accurate information about our products, services, and company policies
- Assist with project coordination and office management tasks as needed
- Perform data entry and maintain accurate records
- Handle incoming and outgoing mail and packages
- Maintain a clean and organized reception area.
Skills
- Must be bilingual in Russian and English
- Strong computer literacy, including proficiency in Microsoft Office Suite
- Excellent customer service skills with a friendly and approachable demeanor
- Experience working in a medical office or similar environment is a plus
- Ability to multitask and prioritize tasks effectively
- Strong organizational skills with attention to detail
- Proficient in phone etiquette and handling phone systems
- Strong typing skills with attention to detail for accurate data entry.
- Exceptional interpersonal and communication skills for effective client interaction.
Compensation is dependent on experience.