Demo

Customer Success Specialist

Prolific, Inc
Chesapeake, VA Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 5/2/2025

Job Description

Job Description

A thriving Customer Service and Sales firm, we are a dynamic team that serves the Virginia Beach community with the best service options in the region. We are a regional team of innovators, inspired entrepreneurs, and goal achievers. Our mission statement holds to the leadership team we have in place. We need our team to innovate to continue leading our industry. That is simply what we do daily for our clients and customers.

Our Verizon Customer Success Specialist works with the Customer Service and Sales team. They will be accountable for establishing best practices and refining processes that support customer care objectives and overall sales margins.

Responsibilities of the Verizon Customer Success Specialist :

  • Contacting and engaging consumers in-person from provided lead lists from clients, eventually progressing to developing new business and maintaining current relationships
  • Answer questions regarding order status, payment, product, promotions, and technical problems related to the customer experience
  • Displays active listening skills, perceives emotional awareness under challenging situations and empathizes with customers to enhance an overall positive experience
  • Gain product and service knowledge by attending client meetings related to technology, sales promotions, and products updates
  • Developing strong leadership and interpersonal skills
  • Driving sales through promotional campaigns

What We Are Looking For :

  • Bachelor’s degree in business, marketing, or similar concentrations
  • A consistent overachiever with a drive for perfection
  • Must be able to work full-time hours and have weekend availability
  • Able to travel at least 1 or 2 weeks outside of the home branch for learning and networking purposes
  • Patience, empathy, and passion for people
  • Confidence and public speaking skills
  • LI-Onsite

    Powered by JazzHR

    SHdT3EbSqB

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Customer Success Specialist?

    Sign up to receive alerts about other jobs on the Customer Success Specialist career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $73,754 - $99,306
    Income Estimation: 
    $98,363 - $136,806
    Income Estimation: 
    $50,931 - $65,180
    Income Estimation: 
    $116,701 - $167,565
    Income Estimation: 
    $57,850 - $72,570
    Income Estimation: 
    $71,707 - $95,010
    Income Estimation: 
    $71,707 - $95,010
    Income Estimation: 
    $91,832 - $124,033
    Income Estimation: 
    $91,832 - $124,033
    Income Estimation: 
    $120,962 - $160,848
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at Prolific, Inc

    Prolific, Inc
    Hired Organization Address Indianapolis, IN Full Time
    JDA Worldwide is a full-service agency specializing in digital, brand, PR, and creative for high-growth brands across th...
    Prolific, Inc
    Hired Organization Address Indianapolis, IN Full Time
    JDA Worldwide is a full-service marketing and communications agency with a 20-year track record of scaling revenue and g...
    Prolific, Inc
    Hired Organization Address Norfolk, VA Full Time
    Job Description Job Description As a leader in experimental marketing, we specialize in creating and implementing custom...
    Prolific, Inc
    Hired Organization Address Chesapeake, VA Full Time
    Job Description Job Description A thriving Customer Service and Sales firm, we are a dynamic team that serves the Virgin...

    Not the job you're looking for? Here are some other Customer Success Specialist jobs in the Chesapeake, VA area that may be a better fit.

    Customer Success Specialist

    PROSOL Inc., Sandbridge, VA

    Customer Success Specialist

    PROSOL Inc., Norfolk, VA

    AI Assistant is available now!

    Feel free to start your new journey!