What are the responsibilities and job description for the Order Processing Specialist position at ProLift Toyota Material Handling?
Company Overview
ProLift Toyota Material Handling is more than a forklift distributor in the Midwest. We are driven to be the premier provider of material handling equipment and service. We believe that by investing in our people and technology, we create an exceptional customer experience, allowing us to focus on our customers and take action on improving our customers’ business.
We are a passionate and inclusive group of people working together to foster innovation for our customers, community, and each other.
ProLift Toyota Material Handling strives to achieve indispensable partnerships with customers, associates and our communities. Our company creates these partnerships through communication, continuous improvement, transparency, and doing the right thing.
Job Responsibilities (including but not limited to):
Place daily emergency orders for all Customer Service Centers (CSCs) via fax, email, online programs, or phone
Assist with parts set-up sheets for manual price updates, descriptions, vendor changes, packaged quantities, etc.
Follow up with vendors to confirm receipt of orders when not returned
Analyze daily customer backorders to determine how to better satisfy the customer
Advise and notify on excess inventory to fill daily customer backorders or stock; place stock replenishment orders
Specify freight necessary to receive the parts
Follow up orders to ensure on time delivery
Communicate with the CSCs on a daily basis as to all order status
Maintain the open order report so others in Purchasing and Parts can obtain information
Update all backorder information on the purchase orders
Place orders using company credit card and provide accurate information to Corporate Parts Support Manager to reconcile monthly credit card bill
Place Toyota special will-call orders
Learn to use vendor online ordering systems for accuracy in placing and follow-up of orders
Promote ProLift Toyota Material Handling’s values, mission and purpose of “Helping People Carry the Load” to ensure we are customers’, vendors’ and associates’ “Indispensable Partner”.
Promote TLM “Toyota Lean Management” Philosophy
Protects organizations values by keeping information confidential and ability to handle sensitive information
Perform other duties as assigned
Education/Job Requirements:
High School Graduate/ Prefer College degree or some college or business courses
Proficient in Microsoft Office (Excel, Word & Outlook)
Prefer Parts experience
Excellent communication skills with internal and external customers
Self-motivated to work with little or no immediate supervision
Ability to work in a fast paced, high-pressure environment with interruptions
Detailed oriented & able to multi-task
Working Conditions and Abilities (including but not limited to):
Work around exhaust fumes, gas, diesel, solvents, paint, thinners, etc- occasionally
Work around noisy conditions in shop- occasionally
Push/pull/lift objects up to 20lbs. – occasionally
Perform simple motor skills such as standing, walking, climbing stairs, stooping, sitting, etc.- constantly
Able to perform manipulative skills such as writing, collating, typing etc. – constantly
Able to sit at a desk for up to 8 hours a day
See objects close and distant as in reading- constantly
Read from a computer monitor - constantly
The ability to work in a constant state of alertness and safe manner
The ProLift Team
Our associates have the opportunity for personal and professional growth as well as a long-term career. We have examples throughout our company of associates advancements within the organization.
We value our associates and the work they do. ProLift associates flourish by collaborating on our obstacles and celebrating our achievements.
What We Have to Offer
ProLift Toyota Material Handling is proud of the benefits package we offer associates including medical, dental, vision, 401K, company paid life insurance, company paid short-term disability, paid parental leave, and other supplemental insurance options (i.e. - pet insurance). Paid time off is available after 30 days!
We have a shared focus in helping our communities thrive. We encourage groups of associates to volunteer for non-profit organizations and reimburse those participants for the hours contributed to our communities.
Are you ready to make the best decision of your life and join the ProLift Toyota Material Handling team? Apply Now! We are looking forward to hearing from you!
EQUAL OPPORTUNITY EMPLOYER
