What are the responsibilities and job description for the CRM Coordinator I (2024-3081) position at Prolink?
COMPANY PROFILE
Prolink is a premier workforce solutions organization, fulfilling comprehensive staffing, technology, culture, data, and talent experience needs throughout the United States. As a people-centric and results-driven business, we strive to provide a world-class experience to every member of the Prolink Family — our clients, external talent, and internal team. We are committed to intentional connectivity and an energy-positive culture to ensure every member of the Prolink Family has the opportunity to succeed personally, professionally, and financially today and tomorrow.
JOB SUMMARY
The Client Relationship Manager (CRM) Coordinator I position is within Prolink’s Operations department and partners with key stakeholders to provide CRM support and ensure account and client needs are addressed and handled in a timely manner.
RESPONSIBILITIES
- Provide administrative support to Prolink CRM with one or more large accounts
- Assist in daily and weekly reporting and QBRs to client
- Assist with timecard collection
- Assist CRM in talent selection, onboarding, compliance, and talent management
- Assist CRM in client communication and administrative functions regarding talent compliance files, onboarding and assignment offers
- Communicate with internal Prolink team on account updates, extension offers, and talent management
- Offer suggestions for process improvement
- Meet weekly, monthly, quarterly and annual metrics
- Perform other related duties as assigned
REQUIREMENTS
PREFERENCES
Candidates with additional and relevant experience, education, licensing, or certification beyond the role’s requirements and / or specific to the nature of Prolink’s business will be given additional consideration in the candidate selection process. If all minimum requirements are met, candidates with unique and / or diverse qualifications will also be given additional consideration.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other category protected by federal, state, or local law.
