What are the responsibilities and job description for the Customer Service Coordinator position at ProLogistix?
Base Pay : 25.00 per HOUR
Job Title : Client Services Coordinator Location : Hayward, CA Job Type : Full-time About Us : We are currently hiring for a Client Service Coordinator in at the Port ...
Continue reading "Customer Service Coordinator"
Job Title : Client Services Coordinator
Location : Hayward, CA
Job Type : Full-time
About Us : We are currently hiring for a Client Service Coordinator in at the Port of Oakland.
Job Description : We are seeking a highly organized and detail-oriented Client Services Coordinator to join our team. The ideal candidate will be responsible for managing client relationships, coordinating client services, and ensuring a seamless experience for our clients. This role requires excellent communication skills, a proactive approach to problem-solving, and the ability to work well under pressure, and attention to detail.
Key Responsibilities :
- Serve as the primary point of contact for clients, addressing inquiries and resolving issues in a timely manner.
- Coordinate and schedule client meetings, appointments, and follow-ups.
- Maintain accurate and up-to-date client records and databases.
- Collaborate with internal teams to ensure client needs are met and services are delivered effectively.
- Monitor and track client service metrics to identify areas for improvement.
- Prepare and present regular client service reports to management.
- Assist with the development and implementation of client service policies and procedures.
Qualifications :
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