What are the responsibilities and job description for the Customer Service Rep position at ProLogistix?
Base Pay : 17.00 - 18.00
Now Hiring a 1st shift Customer Service Rep and Shipping & Receiving Associate Hours : 7am-3 : 30pm, 8am-4 : 30pm, 6am-2 : 30pm Payrate : $18 hour Job Duties : Process, generate and ...
Continue reading "Customer Service Rep"
Now Hiring a 1st shift Customer Service Rep and Shipping & Receiving Associate
Hours : 7am-3 : 30pm, 8am-4 : 30pm, 6am-2 : 30pm
Payrate : $18 hour
Job Duties :
- Process, generate and input all related paperwork required for the fulfillment of customer orders for both inbound and outbound processes.
- Checks all orders for special requests from our customers by coordinating with operations and transportation departments for the expediting of these specials requests / orders.
- Run stock reports to check for product status and availability, as well as, post applicable Inventory records.
- Trace orders as required and notify customers of any activity concerning their merchandise.
- Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, in a courteous and professional manner
- Generate accurate and timely billing and subsequent invoicing where needed.
- Processes returned merchandise from the customer and report customer feedback to the supervisor, including any signs of customer dissatisfaction.
This position includes the opportunity to enroll in Medical, Dental, Vision, Term Life, and
Short-Term Disability benefits, as well as a Retirement Plan. All Illinois talent are also
entitled to accrue and use paid time off. Additional benefits information can be found
here : https : / / www.prologistix.com / employees / benefits /
Job Requirements :
Salary : $18
