What are the responsibilities and job description for the Shipping Clerk position at ProLogistix?
Now Hiring Customer Service Representative/Shipping Clerk in the Naperville Area
1st Shift: 7am-3:30pm or 9am-5:30PM (Monday-Friday or Tuesday- Saturday)
Payrate: $18
Job Duties
- Process, generate and input all related paperwork required for the fulfillment of customer orders for both inbound and outbound processes.
- Checks all orders for special requests from our customers by coordinating with operations and transportation departments for the expediting of these specials requests / orders.
- Run stock reports to check for product status and availability, as well as, post applicable Inventory records.
- Trace orders as required and notify customers of any activity concerning their merchandise.
- Maintain a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, in a courteous and professional manner.
- Minimum of three to five (3-5) years of experience in a Customer Service Call Center environment.
- Must possess excellent verbal and written communication skills.
- Ability to prioritize and organize their work efficiently by being a self-starter.
- Must be a detail-oriented multi-tasker who is flexible to adapt to coordinate multiple and changing priorities.
- Proficient in Microsoft Office programs (e.g.: MS Word, Excel, and Outlook).
- Ability to work in a fast-paced work environment.
Salary : $18
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