What are the responsibilities and job description for the Electromechanical Field Service Technician position at ProMach Careers?
Continue Your Career as a Field Service Technician in a Growing Company
Do you love to travel? Passionate about serving as a brand ambassador? Feel fulfilled by solving technical challenges? Our field service team specializes in keeping our machine performance strong. Our team is dedicated to staying calm while acting quickly, finding solutions, and exceeding customer expectations.
We offer rewarding, challenging opportunities throughout the world, across multiple packaging segments. If you are energized by providing best-in-class customer experiences and strive for advanced technical skills, we want to talk to you.
Do we have your attention? Keep reading.
As a Field Service Technician for our Greydon brand, and ID Technology brand, you will contribute to the success of the company by using a combination of technical expertise and interpersonal skills to provide our clients in a designated region with superior service. This position is based in the Upper Midwest region of the U.S. and will support customers in the U.S. and abroad, including South America, Europe and Asia.
Are you passionate about this work?
- Install, demonstrate, maintain & repair marking, coding & labeling equipment
- Develop reports in keeping with company reporting mechanisms
- Attend trainings and meetings as required by leadership
- Assist in office-based duties when not required to be in the field
- Keep current on trends from both market & technical standpoints
What’s in it for you?
There's no monopoly on innovative ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people are happy and choose to build a career.
In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits – you are eligible on your first day of employment!
If this sounds like you, we want to connect!
- Experience in the repair & troubleshooting of electro-mechanical equipment
- Ability to identify customer needs and match their solution with company product/services
- Knowledge of industry and applications
- Computer literacy, proficient in MS Office
- Ability to travel domestically and internationally up to 80% of the time
- Some locations may require bilingual skills
- Must have own, dependable vehicle and good driving record
- Must provide own tools
- Ability to lift up to 75 pounds on a regular basis
- Bending, twisting, kneeling, standing, sitting regularly
- Ability to conduct business in an ethical, successful manner
- Self-motivated, strong desire to achieve personal professional growth
- Strong technical, communication, and organizational skills
Pro Mach, Inc. was named to the Inc. 5,000 list of fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.
We have the rewards, opportunities, and the market strengths of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.
Curious about life at ProMach? Follow us on LinkedIn, Twitter, and Instagram!
ProMach is an Equal Opportunity Employer. Pro Mach uses E-Verify to verify employment eligibility of all new hires to work in the United States. Pro Mach is a drug-free workplace.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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