Job Description
Job Description
This is a remote position :
- All applicants MUST live East of the Rocky Mountains and ideally will live within 200 miles of our home office in Maryville, TN
What is in it for you?
Competitive salary with annual salary review and bonus.FULLY paid top tier medical, dental, & vision benefits for you and your family.Outstanding paid time off policy.Flexible work arrangementStudent Loan Assistance, up to $5,000 annually as eligible.Learning and Development Opportunities including Tuition Reimbursement.Highly engaged culture, stable workforce, within a strong, growing global company.Purpose
Etex Exteriors is the division responsible for driving profitable growth as a leader in the fiber cement building materials. EQUITONE is a through-colored façade material designed by and for architects offering unparalleled design opportunities. The position of Technical Support Engineer will report to the Technical Manager and be responsible for supporting all aspects of technical needs of projects and partners.
Responsibilities
Providing the required level of technical support to projects throughout the customer journey from specification to construction and after sales in USBuilding an effective relationship with and to provide the required level of technical support to our local partners (distributors)Building an effective relationship with major / recommended installersEducating internal and external stakeholders with providing technical, educational, installation and site training as requiredAdministrating, implementing, and conducting the Etex EHS and SafeStart requirements and training for Etex Exterior US as a Safety Officer of Exterior US as requiredAssisting with maintaining US certifications and assessmentsAssisting with technical projects and documentation as well as admin tasksAdministrating and registering claims and complaints in Salesforce and locally as per Exteriors and local claim procedure and management, and assist with the management and assessment of claims and complaints as requiredProviding assistance to US Technical Manager as requested or where requiredMaintaining a high level of technical knowledge by following internal educational resourcesRequirements
Bachelors degree in Construction or Civil Engineering with additional training or equivalent level of knowledge gained through experience in Construction Architecture with background in a technical organization.Preferred experience in facadeAble to understand and interpret architectural drawings, shop drawings and technical specificationsGood understanding of the US construction Code and norms and practices (particularly façade)Thorough command of MS-Office (Excel – Word – PowerPoint)Comfortable with using Auto CAD (Would be also beneficial to have worked with Revit)Strong listening, communication, and presenting skillsHigh level of attention to details and organizational skillsCollaborative team playerAbility to work and deliver results autonomously with minimal or no supervisionPassionate and committed with a positive and can-do attitudeWilling to learnComfortable with public speaking, training and presentingWilling to educate and teachAbility to plan and organize his / her job and meeting deadlinesStrategic and systems thinkingEqual Opportunity & Drug / Background Screening
Etex provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sex, marital status, religion, age, disability, veteran status, service in the military or other characteristics protected by state or federal law. Equal employment opportunity applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
Employment offer is contingent upon the successful completion of a background check and 9-panel drug screening.
Salary : $5,000
