Nursing Manager of Case Management

Location
Kansas City Mo

Job Type
Full-Time Regular

Department
Case Management

Description

Top Client in need of Manager of Case Management

Job Summary and Qualifications

The Manager for Case Management Services reports to the Case Management Director and is responsible for promoting patient-centered care by coordinating all aspects of hospital based case management for his/her assigned area of responsibility in alignment with the goals of the Case Management Department. The Manager for Case Management is accountable for the overall day-to-day oversight and management of the case management program including coordination, supervision, and administrative oversight of the case management team. The Manager for Case Management functions as an expert clinical practitioner, case management subject-matter expert, resource, advisor and leader for the members of the case management team. The Manager for Case Management supervises and monitors professional and support staff and ensures that effective care coordination and case management practices are consistent with hospital policies, and applicable regulations and guidelines. The Manager for Case Management monitors quality of the interactions, documentation and assessments of the case management staff. The Manager for Case Management coordinates activities that promote quality outcomes and patient throughput while supporting a balance of optimal care and appropriate resource utilization.

• You will serve as a role model and functions as a clinical resource for staff.
• You will supervise and facilitate development of staff and oversees the day-to-day tasks/activities in the department.
• You will ensure staff are competent in the use of InterQual to progress the plan of care.
• You will work collaboratively and maintain active communication with physicians, nurses, and other members of the interdisciplinary care team to effect timely, appropriate patient management.
• You will monitor the quality of CM interactions with patients, families, physicians, and the multidisciplinary team by regularly shadowing staff to ensure clear understanding and adherence to department processes.
• You will monitor quality of documentation and assessments by regularly auditing the case managers’ documentation. Participates in clinical performance improvement activities.
• You will communicates effectively with patients, family, medical staff, care team members, students, supervisors, and outside contacts.
• You will assume responsibility of the department in the absence of the Director.
• You will assume responsibility for scheduling and staffing of department.
• You will assume responsibility for department education and competencies.
• You will complete daily, weekly and monthly reports as assigned by the Director of Case Management.
• You will cover staff assignments as needed.
• You will seek ways to control costs without compromising patient safety, quality of care, or the services delivered.
• You will adhere to established policy and procedure and standards of care; escalates issues promptly through the established chain of command.
• You will demonstrate knowledge of regulatory requirements, HCA Ethics and Compliance policies, and quality initiatives.
• You will serve as an advocate for patient's rights, needs, and values; ensures that patients’ ethnic, cultural, or religious values, beliefs, preferences, and needs are considered and aligned.
• You will perform other duties as assigned.
• You will practice and adhere to the “Code of Conduct” and “Mission and Value Statement.

What qualifications you will need:

• Would Prefer 1 year of Case Management RN experience (Recent acute care experience is not required. They would be open to Case Management experience that is outside an acute care setting)
• Would consider speaking with candidates that don't have Case Management experience but has RN leadership experience like charge nurse, supervisor ETC. Acute care experience is not required.
• Currently licensed as a Registered Nurse, in Missouri, or Compact license