Volunteer - Hospice

Volunteers will assist as needed throughout Hospice in designated areas. These individuals generally work under the direction of the Volunteer Leader within Hospice. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all. ESSENTIAL FUNCTIONS: Assists the designated areas of the hospital with Customer Service needs and basic clerical duties Volunteers within Hospice to provide customer service to patients and families. Adhere to the rules and guidelines established at Hospice for volunteers. MINIMUM KNOWLDEDGE AND SKILLS REQUIRED: Customer service skills Basic clerical skills Ability to maintain confidentiality and HIPAA compliance Excellent verbal communication skills Desire to work in a dynamic and team-oriented environment and assist patients and their families with questions, directions. PREFERRED BEHAVIORAL SKILLS: Integrity: A personal presence which is characterized by a sense of honesty and the willingness to do the right thing. Compassion: A personal presence which is characterized by a sense of caring that is reflected in a high level of empathy and customer service with all that we come in contact. Accountability: Demonstrated track record of ownership of situations, projects and issues. Able to work autonomously and have a high degree of flexibility to adapt to changing projects, priorities and work volumes. Respect: Demonstrated ability to collaborate with a diverse population. Treat all internal and external customers with a positive, proactive service orientation. Excellence: Good communication and presentation skills with a proven ability to influence and lead teams to conclusion/decision making. MINIMUM KNOWLEDGE AND SKILLS REQUIRED: N/A PREFERRED EDUCATION AND EXPERIENCE: N/A REQUIRED LICENSURE/REGISTRATION/CERTIFICATION: N/A PREFERRED LICENSURE/REGISTRATION/CERTIFICATION: N/A We offer competitive pay, a generous benefit package and a reason to be proud of what you do, every day. Hutchinson Regional Medical Center is a not-for-profit, 190-licensed bed medical facility serving the health needs of more than 65,000 residents of Hutchinson, Reno County and the surrounding Central Kansas region. Our broad network of health care services extends deep into the community with Health-E-Quip, a home medical equipment supply store; Horizons Mental Health Center, a mental health services provider for surrounding counties; Hospice & HomeCare of Reno County, a medical and emotional support system for patients and their families in the final phase of a terminal illness or those needing home health care services for acute and chronic illness needs; and Sleep Diagnostic Center, a monitored sleep lab that identifies sleep disorders. Together, we will do everything possible to deliver an exceptional experience of care to every patient and family member who walks through our doors.