Admissions Coordinator

Position Summary

The primary duty of the Activities Coordinator is to expand and develop the Brazos Valley activities program, in addition to fulfilling all duties outlined in the BHT job description. The LAC/BHT collaborates with the Clinical Team to organize and sustain fun, engaging, and meaningful activities for patients. Activities prepared by this position should reflect the needs of individuals as well as the needs of the group. Some activities are expected to be ongoing, requiring the LAC/BHT to frequently assess and evaluate their success. The LAC/BHT works closely with staff members and department directors to identify prospective activities. Additionally, the LAC/BHT must be available to work weekends. This role requires a strong client-focused perspective, providing considerable support and guidance to help clients in their goal of living a substance-free life. The LAC/BHT also works closely with other staff members to develop the skills necessary to successfully perform assigned duties and responsibilities.

Primary Duties and Responsibilities

• Organize and implement both group and individual social activities, outings, and artistic activities
• Attend all activities that occur during scheduled BHT shift
• Encourage client participation in activities and procure the necessary equipment
• Responsible for client participation, requiring creativity and diligence in identifying and developing incentives for participation
• Develop, maintain and track an activity department budget monthly
• Tabulate and report on patient feedback from activities and present data during monthly Performance Improvement meeting
• Providing patients with a safe environment, through monitoring and observation requiring assistance dealing with substance abuse problems
• Maintain professional relationships and observe the appropriate boundaries and limits with patients
• Maintain reports and case histories under supervision of Program Director
• Assist in the delivery of assigned educational module groups and participate in structured activities
• Perform administrative duties such as filing, copying, answering phones, etc.
• Perform shift communication logs and other forms assigned
• Assist with and participate in all regularly scheduled social recovery activities and services occurring during an assigned shift
• Attend and participate in mandated staff meetings and schedule team meeting and trainings as required
• Provide support in a professional, courteous, confidential, and timely manner to other employees or any other individual requiring assistance related to the essential functions of this position
• Maintain the confidentiality of patients, employees, and the organization
• Additional duties and responsibilities as assigned.

Job Qualifications and Requirements

Education:

• Bachelor’s degree in related field preferred

Experience:

• Two (2) years’ experience in the behavioral health field

Knowledge/Skills:

• Must be detail oriented
• Must have exceptional client service with the ability to resolve service issues
• Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Ability to handle multiple priorities with a sense of urgency
• Able to work under pressure with flexibility and dependability
• Able to work flexible shifts if required to meet the needs of the facility
• Language Ability - Reads and interprets documents; ability to write simple messages and correspondence
• Written Communication - Writes clearly and informatively; able to read and interpret written information
• Verbal Communication - Talks to others to convey information effectively; speaks to others clearly; ability to listen and understand information and ideas presented through spoken words and sentences
• English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar
• Customer and Personal Service - Knowledge of principles for providing customer and personal services. This includes meeting quality standards for services, and evaluation of customer satisfaction
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Organizational Support - Follows policies and procedures; completes tasks correctly and on time
• Adaptability - Adapts to changes in the work environment; changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events
• Attendance/Punctuality - Ensures work responsibilities are covered when absent; arrive at meetings and appointments on time
• Dependability - Completes tasks on time or notifies appropriate person with an alternate plan
• Professionalism - Treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions

• Understands and respects cultural diversity.
• Demonstrate adherence to accepted ethical and behavioral standards of conduct.
• Participate in continuing professional development.
• Follow organization policies and procedures addressing the care of individuals served identified as at risk for suicide, including requirements for screening, assessment, and monitoring.

Physical Requirements and Working Conditions

• Sitting/Standing: Extended periods of sitting and/or standing in an open office environment
• Lifting: Raising or lowering an object from one level to another (including upward pulling) 25-50 lbs.
• Handling: Normal office activity including keyboarding, interacting with others, participating in meetings, extended periods of sitting and/or standing in an open office environment, use of headset or telephone for extended periods of time.
• Repetitive motion: Frequent and regular use of the wrists, hands, and fingers to make small movements such as typing or picking up small objects. Normally fine and gross motor control of fingers and hands.
• Exposure to weather, uneven walking surfaces and office setting
• The employee may be potentially asked to drive patients to activities
• The potential work environments for the LAC/BHT will vary depending on planned activities
• The noise level in the work environments will vary depending on the activity but are usually moderate
• Duties involve potential contact with a patient who may be threatening, aggressive, and or under the influence and employee must be able to deescalate situations as needed

Company Policy and Compliance

• Follow all policies and procedures as well as all local, state and federal laws concerning employment to include, but not limited to: CFR 42, PART 2 regulations and Health Insurance Portability and Accountability (HIPAA) confidentiality regulations, I-9, Harassment, EEOC, Civil Rights and ADA.
• Interact professionally with clients, employees and visitors maintaining appropriate boundaries.

Must meet pre-employment and maintain all applicable state and job-related guidelines for background screening, drug tests, health screening, DMV, insurance, CPR/Basic First Aid, and license/credential verifications