What are the responsibilities and job description for the Guardian Scholars Coordinator I position at Promises2Kids?
Under the direction of the Guardian Scholar Supervisor, the Coordinator I will be responsible for a caseload of approximately 25-35 high-need former foster youth participating in the Guardian Scholar program, providing whole-person and comprehensive case management services including but not limited to: monitoring program participation/requirements, providing referrals to community partners, creating budgets, educating on study habits, ensuring basic needs are met, and maintaining regular contact. Additionally, this position will support the Guardian Scholar team in program specific administrative tasks such as check requests, database maintenance, and event planning.
Guardian Scholars aims to equip former foster youth with essential resources, help them graduate high school and enroll in college, training programs, or directly into a career, support them on their journey through school or into a career, and provide tools to successfully embark on a career path. Guardian Scholars provides current and former foster youth with a partial college scholarship, mentoring, and individual support with the goal of increasing their chance of academic success, graduation, employment, and ability to become a contributing member of society.
RESPONSIBILITIES:
- Under the supervision of the Guardian Scholars Supervisor, support a caseload of approximately 25-35 high need youth requiring daily driving to meet youth where they are in the community.
- Implement evaluation and assessment tools to ensure programmatic data and outcomes can be collected and analyzed for outcome management.
- Support youth trainings and workshops, as needed.
- Ensure Salesforce is up to date with accurate files, notes, and documentation. Salesforce must be updated daily per phone calls, emails, and visits.
- Conduct monthly in-person meetings with youth to address challenges, track progress, and provide support, supplemented by additional check-ins via phone, text, or email as needed.
- This position is expected to maintain flexibility in scheduling and is expected to work some evenings and weekends to be available to meet participants' needs.
- Address youth issues as they arise including career navigation, homelessness, and academic needs.
- Collaborate with the team to support youth development program components including but not limited to college and career tours, Women’s and Men’s Leadership Network, Advocates for Change, care packages, Mentoring Department, internships, Guardian Scholars Resource Fair, and youth training and events.
- Assist in grant writing and fundraising activities as it pertains to Guardian Scholars.
- Maintain knowledge of current laws, regulations, and resources pertaining to educating foster youth and make referrals.
- Assist with youth recruitment to ensure agency participation goals are met.
- Provide support to volunteer mentors to ensure their effectiveness with youth and satisfaction with the program.
- Plan and coordinate occasional events to engage and build connections with youth.
- Represent Promises2Kids in a professional and friendly manner at all times and develop a full understanding of Promises2Kids’ mission and role in the community.
- Additional duties as assigned.
QUALIFICATIONS:
- Lived experience in the foster care system preferred.
- Bachelor’s degree in social work, psychology or related field preferred.
- 2 – 3 years experience in case management and experience working with at-risk populations.
- Proficient in public speaking and giving presentations.
- Proficiency in computer skills, including entire MS Office Suite.
- Demonstrate professional writing skills.
- Excellent interpersonal skills, including the ability to work with a variety of people and represent Promises2Kids in a positive and professional manner to all staff, visitors, donors, and the community.
- Ability to work independently, demonstrate initiative, and to complete and report on assignments.
- Ability to work under pressure, set priorities and meet deadlines.
- Ability to work as part of a close-knit team.
- Ability to handle sensitive information with confidentiality, diplomacy and tact.
- Ability to pay attention to detail and also remain oriented to the “big picture” and established goals.
- Excellent organizational, management, and problem-solving skills.
- Must be able to successfully pass the child abuse clearance, fingerprinting, and background check.
- Must possess reliable personal transportation, current driver's license in good standing, car registration and auto insurance if providing transportation for individuals receiving services or driving for organization purposes.
Promises2Kids is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Factors in determining the appropriate compensation for a role include internal equities, experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. Promises2Kids offers a competitive benefits package such as, a comprehensive benefits plan including medical, dental, and vision with Promises2Kids covering up to 100% for the employee, 401(k) plan with employer match, voluntary participation in alternative work week schedule, paid time off, including a birthday wellbeing holiday.