What are the responsibilities and job description for the Host/Front Desk Assistant. position at Promo Events?
Are you a people person who loves making every interaction memorable? Do you have a knack for creating warm, welcoming environments? If you’re ready to take on a role where your enthusiasm and organizational skills will shine, join us as a Host/Front Desk Assistant!
What You’ll Do:
As the first point of contact for our guests, you’ll ensure their experience starts with a smile and ends with an invitation to return. Your day-to-day will include:
This is more than just a job—it’s an opportunity to bring joy to every guest while being part of a supportive, high-energy team. You’ll gain valuable experience in hospitality, customer service, and teamwork, all while having a blast in a lively, dynamic environment.
If you’re ready to greet every guest with a smile and help create unforgettable moments, we’d love to hear from you! Apply today and start your journey as our new Host/Front Desk Assistant.
What You’ll Do:
As the first point of contact for our guests, you’ll ensure their experience starts with a smile and ends with an invitation to return. Your day-to-day will include:
- Welcoming guests with a positive attitude and assisting them with retail, game rentals, or dining needs.
- Ensuring a seamless flow of traffic from the front door to their destination, managing seating rotations, and communicating wait times.
- Preparing for each shift by stocking menus, silverware, and other essentials while maintaining a clean and organized workspace.
- Keeping an eye on inventory, handling merchandise sales, and ensuring transactions are accurate and timely.
- Addressing guest concerns calmly and efficiently, escalating issues to management as needed.
- Supporting team members by jumping in where needed to keep things running smoothly.
- A friendly demeanor with a genuine love for helping people.
- Ability to multitask and communicate effectively in a fast-paced environment.
- A polished, professional appearance and adherence to dress standards.
- Flexibility to work days, nights, and weekends as needed.
- Physical stamina to stand, walk, and bend throughout your shift.
- Previous experience in a restaurant, retail, or front desk setting.
- Comfort handling cash transactions or working with point-of-sale systems.
This is more than just a job—it’s an opportunity to bring joy to every guest while being part of a supportive, high-energy team. You’ll gain valuable experience in hospitality, customer service, and teamwork, all while having a blast in a lively, dynamic environment.
If you’re ready to greet every guest with a smile and help create unforgettable moments, we’d love to hear from you! Apply today and start your journey as our new Host/Front Desk Assistant.
