What are the responsibilities and job description for the Accounts Receivable & Collections Specialist position at PromoCentric, Inc.?
Job Title: Accounts Receivable & Collections Specialist
Location: Newmarket, New Hampshire (Open to Hybrid: 4 days in our NH office, 1 day remote)
Job Type: Full-Time
Department: Finance
Reports To: Director of Finance
Job Summary:
We’re looking for a reliable and motivated Accounts Receivable & Collections Specialist to join our finance team. In this role, you’ll help with processing invoices, posting payments, and following up with customers on outstanding balances. It’s a great opportunity to build your career in accounting, gain hands-on experience, and learn from a supportive team. If you're detail-oriented, organized, and enjoy working with numbers and people, we’d love to hear from you!
What You’ll Do
Accounts Receivable:
Founded in 2000 PromoCentric is a full-service promotional marketing agency that builds brand awareness and brand equity through innovative ideas to get our client’s logo top of mind.
PromoCentric provides creative solutions that make our clients happy by saving them time and money. Our goal is to deliver managed promotional branding solutions from concept through delivery. Our revenues and employee counts have grown year over year for over a decade. We are looking for growth-minded employees to help continue that trend into the next decade.
Promocentric was recently named one of the PPAI (Promotional Products Association International) Greatest Companies to work for in 2024! We are proud to be recognized as an industry leader that helps set the standard in the promotional products marketplace.
Core Values
Our core values are the heart of our business. These principles guide all company actions. They are the underlying foundation of our business and the character of the people in it.
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Location: Newmarket, New Hampshire (Open to Hybrid: 4 days in our NH office, 1 day remote)
Job Type: Full-Time
Department: Finance
Reports To: Director of Finance
Job Summary:
We’re looking for a reliable and motivated Accounts Receivable & Collections Specialist to join our finance team. In this role, you’ll help with processing invoices, posting payments, and following up with customers on outstanding balances. It’s a great opportunity to build your career in accounting, gain hands-on experience, and learn from a supportive team. If you're detail-oriented, organized, and enjoy working with numbers and people, we’d love to hear from you!
What You’ll Do
Accounts Receivable:
- Generate and send accurate invoices to customers in a timely manner
- Record and apply customer payments (checks, credit cards, ACH, wire transfers)
- Support the team in reconciling accounts and identifying any discrepancies
- Assist with preparing reports and summaries for internal use
- Keep accurate and organized records of customer accounts
- Reconcile daily receipts journal prepared by Collections Specialist to the bank details
- Record daily receipts in accounting system
- Monitor past-due accounts and help follow up with customers via phone and email
- Communicate in a professional, friendly manner to resolve payment issues
- Work with team members to find solutions for outstanding balances
- Keep notes of collection efforts in our system
- Learn when and how to escalate accounts, if needed
- Associates or Bachelors Degreein Accounting, Finance, or Business
- 2 years of experience in accounts receivable and/or collections
- Comfortable using Excel and learning our ERP software (we’ll train you!)
- Excellent communication skills and a friendly, professional attitude
- Strong attention to detail and organizational skills
- Willingness to learn, take feedback, and grow with the team
Founded in 2000 PromoCentric is a full-service promotional marketing agency that builds brand awareness and brand equity through innovative ideas to get our client’s logo top of mind.
PromoCentric provides creative solutions that make our clients happy by saving them time and money. Our goal is to deliver managed promotional branding solutions from concept through delivery. Our revenues and employee counts have grown year over year for over a decade. We are looking for growth-minded employees to help continue that trend into the next decade.
Promocentric was recently named one of the PPAI (Promotional Products Association International) Greatest Companies to work for in 2024! We are proud to be recognized as an industry leader that helps set the standard in the promotional products marketplace.
Core Values
Our core values are the heart of our business. These principles guide all company actions. They are the underlying foundation of our business and the character of the people in it.
- Customer Centric: Our Customers Come First
- Community Driven: Marking a difference for our teammates, our community, and our planet
- Continuously Improving: Our actions today make us better tomorrow
- Committed: The relentless pursuit of excellence
- Enthusiastic: Bringing positive energy to everything we do
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