What are the responsibilities and job description for the Cash Applications Representative position at PROMPT CARE COMPANIES INC?

Job Type

Full-time

Description

PromptCare is seeking a highly motivated and detail-oriented Cash Application Representative to join our team. The ideal candidate will be responsible for accurately and efficiently processing customer payments and ensuring that all payments are applied to the correct accounts. This is a hands-on supportive position, which is customer service oriented, in a fast-paced environment. If you are a self-starter with a passion for accuracy and customer service, we encourage you to apply for this exciting opportunity. To learn more about our company and our services, please visit us at PromptCare In-home Respiratory and Infusion

Reports to : Departmental Lead, Supervisor or Manager

Job Type : Full-time, 40 hours per week, Monday - Friday, eight (8) hour shifts starting at 8am, 8 : 30am or 9am EST

Locations : Hybrid in New Providence, NJ

Requirements

High School or equivalent
Excellent oral and written communication skills are required to communicate with patients, colleagues' management, and insurance plan representatives
Appropriate computer skills for the position (Microsoft Office Suite) and areas of influence required
Strong work ethic with attention to detail and quality, is required
Ability to identify and address issues independently
Previous experience in Home infusion is preferred
Medical Reimbursement knowledge is preferred
CPR / CareTend experience is preferred

Job Responsibilities, included but not limited to :

Apply cash and enter adjustments to accounts receivable, accurately and timely

Process customer payments and apply them to the appropriate accounts

Investigate and resolve any discrepancies or issues related to customer payments

Communicate with customers regarding payment inquiries and issues

Collaborate with other departments to ensure accurate and timely processing of payments

Maintain accurate records of all cash applications and related transactions

Adhere to the monthly, quarterly or annual closing schedule

Create daily cash folders in an organized and consistent manner

Verify accuracy and make necessary corrections to daily cash tape. Provide correct detail to

Accounting Department

Reference patient's A / R detail and accurately code cash documents for application

Seek assistance of Patient Account Representative to accurately code cash, when required

Utilize Batch Control for all cash transactions, balancing each batch

Utilize Batch Control for all Adjustments and write-offs, balancing each batch

Maintain accurate chronological log of completed cash batches

Provide Transaction Log copies to patient Account Representatives, noting incomplete

transactions and reason

Maintain all transaction documents in an organized manner

Provide A / R support, as time allows

Complete end-stage collection agency placement procedures (e.g. enter Account indicator, create placement listing of patients, etc.)

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and listen. The employee frequently is required to stand and walk, lift, open filing cabinets and bend as necessary. This position requires the ability to occasionally lift office products and supplies of a minimum weight of 25 pounds but no more than 35 pounds.

Benefits & Perks

Competitive Salary

Medical, Dental, Vision Package

401(k) plan (discretionary)

PTO - Vacation, Sick and Personal days, and paid holidays

Employee Referral bonuses & Discount Ticket Program

Employee Recognition Program

Equal Employment Opportunity

The PromptCare Companies is committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination on the basis of race, color, age, national origin, religion, gender, gender identity, sexual orientation, pregnancy, marital status, genetic disposition, disability, veteran's status or any other characteristic or classification protected by State / Federal / Local laws. We foster a work environment in which diversity and inclusion are embraced, people are hired and advanced on their merits, and employees are treated with mutual respect and dignity.

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