What are the responsibilities and job description for the Production Support Engineer - W2 ONLY position at Pronix - US?
W2 ONLY
Job Title: Production Support
Location: 1 New York Plaza, New York, NY 10004 (Hybrid)
Duration: Long-Term Contract
Job Description:
The core responsibilities of this team include:
- Production Management, Root Cause analysis and resolution in line with SRE principles, SDLC and Change Management rules.
Skills Required:
- We are looking for a strong Production Management candidate.
- You will have experience of managing, deploying to and debugging large scale production environments.
- You will work with firewall teams and submit tickets for rule changes and troubleshooting requests.
- You will be responsible for on-call responsibilities shared with a global team.
- You will have experience with Change Management and Problem management practices.
- You will have experience with Perl or Python development for automation.
QUALIFICATIONS:
- 5 years of Production Support role at Enterprise Level Experience in a Large Distributed Environment.
- In Depth Experience with Linux System Administration preferably Red Hat.
- Detailed knowledge of TCP/IP, Experience with networking and security concepts, implementation, and troubleshooting.
- Experience with monitoring tools and solutions.
- Strong analytical and troubleshooting skills in a highly visible faced paced enterprise environment.
- Ability to work with a global team.
- An understanding of Problem and Change Management Practices.
- An understanding of SLA, Metrics, and Alerts.
- Strong communication skills.
- Ability to write technical documentation and teach team members.
- Bachelors: required
Vijay Ramagiri
Salary : $46 - $60
