What are the responsibilities and job description for the Senior Data Analyst position at ProNxt Consulting Solutions?
About us :
ProNxt Consulting specializes in providing agile, tailored staffing and consulting solutions designed for startups and small to medium-sized businesses. Our mission is to connect you with top-tier talent and offer strategic guidance that aligns with your unique goals. With expertise in identifying and sourcing niche skills across tech and engineering domains, we bring a flexible, client-centric approach to help you scale efficiently and achieve sustained growth.
Location : Houston, TX( Hybrid)
Job Description :
The Operations Analyst will be responsible for gathering, analyzing, and synthesizing data from multiple sources, including vendor reports, to generate actionable insights that support continuous program improvement.
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
Responsibilities :
- Work with PowerBI developers to generate dashboards and visualizations to provide leadership and stakeholders with clear, real-time insights into program performance.
- Implement predictive models to identify potential future challenges, such as vendor underperformance, service disruptions, or customer service bottlenecks. Provide leadership with data-backed forecasts to help mitigate risks before they escalate.
- Generate custom reports tailored to specific program areas, such as call center operations, customer service efficiency, or vendor compliance. Provide insights that inform decision-making in each functional area.
- Continuously refine and enhance the metrics used to evaluate program performance. Work with stakeholders to ensure that KPIs are aligned with goals and the operational objectives.
Skills Required :
Minimum 6 years of experience as Data Analyst
Must have experience with Power BI and SQL
Reporting experience is needed
Excellent communication skills.
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