Concessions Workers - Gas South Arena

Description

Gas South Arena has a capacity of 13,000 and features a state-of-the-art house reduction system which can quickly convert the space to a 3,500 theater-style setting or a large convention and tradeshow space with a capacity of 10,000 attendees. The Arena also includes 11 concessions, 30 corporate suites, 2 party suites, club level seats, a spacious concourse to host a wide variety of events. Proof of the Pudding is the exclusive F&B provider for the Arena. 

We are seeking concessions staff that will be responsible for various concessions operations at onsite events, to join the team at the Gas South Arena. The Arena hosts a mixture of events, from hockey, volleyball, and lacrosse to world renowned concerts and variety shows! 

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Ability to work with new team members week-to-week to provide excellent customer service in a fast-paced environment.  

• Greet and service guests at the register, taking orders, and accepting payment (debit card, credit card)   

• Ability to perform multiple roles of a concession stand such as cashier, runner, plating food, cleaning, counting inventory, restocking, and customer service.  

• Prepare food while following standard health and safety procedures.   

• Willing to receive formal or on-the-job training and coaching to improve.  

• Replenish food coolers as needed.   

• Scrub and polish counters, tables, and other equipment.   

• Clean dishes and fountain equipment   

• Inventory control: Assess inventory and assist in preparing product orders as necessary.   

• Stock and restock items as necessary.   

• Ensure all sanitation procedures are followed relating to all local licensing regulations.   

• Performs sales transactions in a reasonable and timely fashion. Enter sales into the cash register to ensure purchases are accurately recorded. 

• Accepts acceptable forms of payment and issues receipts to customers.  

• Performs other duties such as replenishing condiments and general supplies and maintaining cleanliness concession area.  

• Ensures compliance with all sanitation and safety requirements. 

Performs other related duties as required. 

Qualifications

Education and/or Experience:  

• The ideal candidate will have a minimum of 1 year experience in the high volume food service industry, preferably in concessions environment for a sports and entertainment venue. 

• Ability to follow directions.  

• Must be a phenomenal team player.  

• Must have impeccable integrity for the business, the community, and the Proof of the Pudding Team.  

• ServSafe Certified preferred. 

Specialized Qualifications: 

• Must be flexible to work extend hours due to business requirements including late nights, weekends, and holidays. 

• Must be able to work in a team environment. 

• Excellent listening and communication skills  

• Strong Customer Service skills with the desire to go above and beyond any client needs  

Work Environment   

This position works mostly out of and mainly stays within the Gas South Arena, but may travel to other venues within the Gas South Region. This position will often move throughout the Arena on different terrains and may work with or near kitchen equipment including food warmers, heat lamps, coolers, and more.   

Uniform Requirements  

Adherence to Company Uniform Requirements outlined in the Associate Handbook, uniform requirements outlined in your orientation guidelines. 

Physical Demands:  

• Prolonged periods of moving through an event space, and traveling throughout the stadium 

• Bending, lifting, scooping, and carrying miscellaneous equipment and food items  

• Must be able to lift up-to 30 pounds at times.  

CORE VALUE AND COMPETENCY REQUIREMENTS 

• Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships.  Possess the expertise and skill levels required of the job and perform with quality. 

• Dedication - Dependable, reliable and follows through on projects from inception to completion.  Willing to put in as much time as necessary to complete tasks.  Demonstrate a win-win attitude: “see it, own it, solve it.” 

• Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct.   

• Safety & Security - Observe safety and security standards.  Use equipment and materials properly.  Comply with safety standards and personal protective equipment requirements.  Report potential unsafe conditions or practices to appropriate person immediately.  Promote restaurant safety, cleanliness and security compliance at all times. 

• Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely. 

• Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.   

• Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency.  Be proactive in troubleshooting problems or issues and take action to mitigate potential problems. 

• Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations.  Perform well under tight time schedules and pressures to change direction quickly. 

• Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.     

Position Salary & Benefits: 

• Competitive pay based on experience  

• This is considered a part-time hourly position. 

• Schedules may be flexible as business demands, and flexible weekend schedules 

• Benefits include daily meals per shift 

• Opportunity for advancement. Proof of the Pudding is consistently seeking to amplify talented team member’s roles. 

• On-the-job training that can be applied industry wide.  

Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.