Event Banquet Server - Douglasville Conference Center

Description

Proof of the Pudding (POP) provides award-winning catering and provisions to conferences, meetings, exhibitions, conventions, and special events at the Douglasville Conference Center. Douglasville Conference Center offers a variety of event spaces for parties large and small. Featuring a 7,600 square food ballroom for up to 500 guests, 150 seat auditorium, numerous meeting rooms, and a gorgeous outdoor terrace, Proof of the Pudding is the exclusive catering partner for all events within the venue. From professional corporate conferences to upscale weddings, the POPStars at Douglasville Conference Center will host it all!

Join our reputable Douglasville Conference Center team as a Banquet Server! We are seeking knowledgeable, well-organized, and professional Banquet Servers to provide our customers with a first-class experience. Banquet Servers will provide Front of House support at events to the client and the POP team.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist in the setting of tables completely according to diagram and/or sample table.

• Assist in setting buffet stations which may include décor.

• Serve and clear food and beverage quietly, professionally, and quickly, using proper serving and clearing techniques.

• Keep work area clean, and coordinate actions with the banquet captain to ensure flawless customer service.

• Managing time effectively.

• Assist in managing inventory of equipment and with set up and breakdown of events.

• Serve and clear food and beverage quietly, professionally, and quickly, using proper serving and clearing techniques.

• Reporting to the Banquet Captain and performing any tasks assigned in order to execute a flawless event.

• Maintain good grooming and personal hygiene.

Performs other related duties as required.

Qualifications

Education and/or Experience:

• 1 year in a banquet or Front of House experience

• Experience in high volume catering is preferred.

Specialized Qualifications:

• Excellent listening and communication skills

• Renowned time management and organization skills

• Strong Customer Service skills with the desire to go above and beyond a client’s needs.

• The ability to work alone and as a team.

• Strong attention to detail and the ability to learn and adapt quickly.

Work Environment 

This position will consist of event attendance, preparation, set up, and breakdown. This position work mostly out of and mainly stay within the Douglasville Conference Center but may travel to other venues within the region.

Uniform Requirements

Adherence to Company Uniform Requirements outlined in the Associate Handbook, uniform requirements outlined in your orientation guidelines.

Physical Demands:

• Prolonged periods of being in one place and moving through an event space

• Bending, lifting, scooping, and carrying miscellaneous equipment and food items

• Ability to perform physical tasks; such as but not limited to, lifting approx. 30 lbs.

CORE VALUE AND COMPETENCY REQUIREMENTS

• Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships.  Possess the expertise and skill levels required of the job and perform with quality.

• Dedication - Dependable, reliable and follows through on projects from inception to completion.  Willing to put in as much time as necessary to complete tasks.  Demonstrate a win-win attitude: “see it, own it, solve it.”

• Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct. 

• Safety & Security - Observe safety and security standards.  Use equipment and materials properly.  Comply with safety standards and personal protective equipment requirements.  Report potential unsafe conditions or practices to appropriate person immediately.  Promote restaurant safety, cleanliness and security compliance at all times.

• Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.

• Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard. 

• Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency.  Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.

• Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations.  Perform well under tight time schedules and pressures to change direction quickly.

• Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.   

Position Salary & Benefits:

• This is considered a part-time hourly position. Scheduled will fluctuate based on business needs.

• Benefits include daily meals per shift.

• Opportunity for advancement. Proof of the Pudding is consistently seeking to amplify talented team member’s roles.

• On-the-job training that can be applied industry wide. 

Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.