Food Service Worker - Duke University

Description

Proof of the Pudding is an award-winning catering company throughout the Southeast with a commitment to creating quality culinary concepts from scratch. This standard was upheld through the expansion into Sports and Entertainment Hospitality Services by providing elevated concessions and premium offerings to collegiate stadiums, PGA golf tournaments, International Boat Shows, Professional Sports Teams, & more.  

We are currently seeking an experienced Food Service Workers to join the team at DUKE University. POP provides food service to DUKE’s athletic events, special events, and student athletes. This position will help the front of house team at our Athlete Training Table and be hospitality suites lead for football gameday and other sporting events.

This is seasonal/part-time work as business needs are dictated by athletic events.  

ESSENTIAL DUTIES AND RESPONSIBILITIES   

• Assist in setting food stations which will include transporting hot and cold food items through out the service area 

• Replenishing food items as needed and directed 

• Operate and provide service at an interactive station – i.e. build your own smoothie 

• Serve and clear food and beverage quietly, professionally, and quickly, using proper serving and clearing techniques.  

• Ensurin tables, chairs, and food service areas are clean and wiped down often.

• Keep work area clean, and coordinate actions with the FOH Supervisor to ensure flawless customer service.  

• Managing time effectively.  

• Assist in managing inventory of equipment and with set up and breakdown of events.  

• Reporting to the FOH Supervisor and performing any tasks assigned in order to execute a flawless event.  

• Follow proper food handing sanitation guidelines. 

• Assist in the clean up and flip of service area in preparation for the next service time. 

Performs other related duties as required.  

Qualifications

Education and/or Experience:   

• 1 year of Serving and/or Front of House experience.  

• Experience in high volume catering or food service is preferred.  

Specialized Qualifications:  

• Excellent listening and communication skills  

• Renowned time management and organization skills  

• Strong Customer Service skills with the desire to go above and beyond a client’s needs.  

• The ability to work alone and as a team.   

• Strong attention to detail and the ability to learn and adapt quickly.  

• Must be exceedingly responsible and accountable.   

Work Environment    

The work environment for this position will mainly attend to the Student Athlete Training Table located in DUKE University food hall or athletic venues. This position will move in and out of the kitchen and food service area including but not limited to coolers, freezers, and other sanitary places. This position may also move throughout campus and stadium grounds on different terrains.   

Uniform Requirements   

Adherence to Company Uniform Requirements outlined in the Associate Handbook, uniform requirements outlined in your orientation guidelines.  

Physical Demands:   

• Prolonged periods of standing, moving through an event space, and traveling from venue to venue  

• Bending, lifting, scooping, and carrying miscellaneous equipment and food items   

• Ability to perform physical tasks; such as but not limited to, lifting approx. 30 lbs.   

CORE VALUE AND COMPETENCY REQUIREMENTS  

• Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships.  Possess the expertise and skill levels required of the job and perform with quality.  

• Dedication - Dependable, reliable and follows through on projects from inception to completion.  Willing to put in as much time as necessary to complete tasks.  Demonstrate a win-win attitude: “see it, own it, solve it.”  

• Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct.    

• Safety & Security - Observe safety and security standards.  Use equipment and materials properly.  Comply with safety standards and personal protective equipment requirements.  Report potential unsafe conditions or practices to appropriate person immediately.  Promote restaurant safety, cleanliness and security compliance at all times.  

• Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.  

• Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard.    

• Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency.  Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.  

• Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations.  Perform well under tight time schedules and pressures to change direction quickly.  

• Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.      

Position Salary & Benefits:  

• This is considered a part-time hourly position.  

• The schedule for this position may range depending on business needs but will often consist of either a morning shift covering breakfast operations or a later shift covering dinner service.  

• Other benefits include free meals and ample career advancement opportunities  

• On-the-job training that can be applied industry wide.     

Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.