Server - Zoo Atlanta

Description

Proof of the Pudding is the proud and exclusive food & beverage partner for Zoo Atlanta’s Special Events, where elegant spaces meet wild places. Zoo Atlanta not only is home to a wide variety of animals; it is also home to some of the most stylish and unique event spaces in Atlanta.

We are hiring additional servers to join our events team. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, ability, physical demands and work environment associated with this position and are not intended to be all-inclusive.

Essential Duties and Responsibilities

• Ensure the setting of tables completely according to diagram and/or sample table.
• Responsible for setting buffet stations which may include décor.
• Responsible for setting up tables and chairs in event spaces and the breakdown of event spaces.
• Responsible for unloading/loading event trucks.
• Serve and clear food and beverage quietly, professionally, and quickly, using proper serving and clearing techniques.
• Keep work area clean, and coordinate actions with the banquet team members, and all other members of the front and back of the house to ensure flawless customer service.
• Maintain good grooming and personal hygiene.
• Reporting to the Captain and preforming any task that they assign in order to execute a flawless event.

Performs other related duties as required

Qualifications

Qualifications

• 2 years of catering experience and/or food & beverage operations is required.
• Knowledge of upscale/VIP service styles required.
• Knowledge of food and beverage catering equipment and set-up.
• Must live near or be willing to relocate to Atlanta, GA.
• Must be a highly organized.
• Must be friendly with a customer service mentality.
• Must be a phenomenal team player.
• Must have impeccable integrity for the business, the community, and the Proof of the Pudding team.

Specialized Skills:

• Excellent listening and communication skills.
• Ability to perform physical tasks, such as but not limited to, lifting approx. 40 lbs.
• Renowned time management and organization skills.
• Strong Customer Service skills with the desire to go above and beyond a client’s needs.
• The ability to work alone and as a team.
• Strong attention to detail and the ability to learn and adapt quickly.
• Willing to drive a CMV is a plus.

Work Environment 

This position will consist of event attendance, preparation, assist with set up, and breakdown. This position works mostly out of and mainly stay within Zoo Atlanta but may travel to other venues within the region.

Uniform Requirements:

Adherence to Company Uniform Requirements outlined in the Associate Handbook, uniform requirements outlined in your orientation guidelines.

Physical Demands:

• Prolonged periods of moving through an event space, and traveling from venue to venue.
• Bending, lifting, scooping, and carrying miscellaneous equipment and food items.
• Ability to perform physical tasks, such as but not limited to, lifting approx. 40 lbs.

Core Value and Competency Requirements

• Business Acumen - Demonstrate comprehension of the job, including policies, practices, and relationships.  Possess the expertise and skill levels required of the job and perform with quality.
• Dedication - Dependable, reliable and follows through on projects from inception to completion.  Willing to put in as much time as necessary to complete tasks.  Demonstrate a win-win attitude: “see it, own it, solve it.”
• Ethics and Integrity - Acts with integrity, honesty and knowledge that promote the company’s culture, values and beliefs while maintaining the highest standards of professional conduct. 
• Safety & Security - Observe safety and security standards.  Use equipment and materials properly.  Comply with safety standards and personal protective equipment requirements.  Report potential unsafe conditions or practices to appropriate person immediately.  Promote restaurant safety, cleanliness and security compliance at all times.
• Teamwork - Cooperate and be willing to work as a team player to achieve goals and tasks accurately, efficiently and timely.
• Communication - Communicate clearly and effectively with mutual respect, understanding and trust to fellow associates, managers, supervisors and guests. Listen carefully to opinions and views of others; state understanding of what has been heard. 
• Initiative - Contribute new ideas and suggestions to enhance productivity and efficiency.  Be proactive in troubleshooting problems or issues and take action to mitigate potential problems.
• Adaptability & Planning - Possess the ability to learn new tasks and adjusts well to new situations.  Perform well under tight time schedules and pressures to change direction quickly.
• Service Orientation - Demonstrates a sense of urgency. Is welcoming, friendly and smiles when visible to guests.    

Position Benefits:

• The starting pay rate is $18/hr.
• Benefits include daily meals per shift.
• Flexible schedule, in a unique and exciting work location.
• Opportunity for advancement. Proof of the Pudding is consistently seeking to amplify talented team member’s roles.
• On-the-job training that can be applied industry wide.
• Access to Zoo Atlanta and discounted access to Zoo partnership properties

Proof of the Pudding and its affiliates are an Equal Opportunity Employer committed to inclusion and employing a diverse workforce. All applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, disability, or other legally protected characteristics.

Salary : $18