What are the responsibilities and job description for the Internal Communication Specialist position at Propelled Brands?

Internal Communications Specialist

About Us

Camp Bow Wow® is a doggy day care and boarding franchise with locations across North America. Camp Bow Wow has ranked in Entreprenuer’s Franchise 500 list for 15 consecutive years and was named to Denver Business Journal’s Top Workplaces in 2020. For over 20 years, we’ve proudly offered dogs a safe place to play while simultaneously providing socialization, exercise, and TLC from Certified Camp Counselors®. With over 200 locations, dogs visit Camp 5 million times a year where they enjoy our premier doggy day care, boarding, grooming and enrichment services. Join our “Houndquarters” team in Westminster, Colorado and be a part of helping franchise owners realize their dreams while achieving our mission of Making Dogs Happy! Camp Bow Wow is part of Propelled Brands, a recognized leader in the franchising industry.

We are also committed to giving back to the communities we serve by helping sick and injured dogs in need through our Bow Wow Buddies Foundation®! Learn more about our charitable efforts by visiting www.bowwowbuddies.com.

About The Opportunity

Camp Bow Wow’s Internal Communication Specialist is a critical and unique position that divides responsibilities between writing captivating internal communications and office administration. This position reports directly to the President of Camp Bow Wow and will create, implement, and maintain internal communication, resources, and published content on Camp Bow Wow intranet. The position ensures all communications are clear, concise, compelling, and consistent with company goals, values, and objectives while embodying the voice and writing style of the President. In addition, this position is responsible for all aspects of office management coordinating maintenance, supplies, event planning, and organization to create a space that is functional and welcoming to all Camp Bow Wow staff. The ideal candidate is creative, detailed oriented, organized, and possesses strong written and verbal communication skills.

How You Will Make a Difference

Internal Communications

Create, implement, and maintain internal communications, resources, and published content on Camp Bow Wow’s intranet.
Provide clear, concise, and compelling communications that are consistent with company goals and objectives.
Coordinate and manage a communication calendar; making important decisions about content and timing to not overwhelm the internal network (Master Calendar : emails, newsletters, articles, etc.).
Coordinate, write, and edit content for scheduled or urgent communications (monthly newsletter, emails, webinars, in-person meetings, presentations, etc.) that align with Camp Bow Wow’s brand standards.
Manage contacts, distribution lists, and users accounts.
Develop genuine messages and reach intended audiences with writing practices aligned with the communication style of the President of Camp Bow Wow.
Partner with relevant stakeholders to publish timely company information, such as memos and company directives with key messaging to Camp Bow Wow employees and franchise systems.
Proactively build relationships and engage with franchisees and corporate office staff, providing background information and developing communications for upcoming software updates, events, and / or larger franchise stories.
Provide support for refining communication tools / resources and appropriate vendor / solution enhancements as we continue to grow.

Office Management

Maintain a functional office space responsible for, but not limited to, coordinating maintenance, security, supplies, seating chart, cleanliness, organization, and aesthetics.

Correspond with office vendors to set expectations, schedule services, and review work agreements annually.

Coordinate office activities and events working cross functionally to plan or organize all activities, documents, communications, processes, and presentations.

Respond to all office inquiries, needs, or emergencies, being the main point of contact and showing up onsite when necessary.

Identify other opportunities to provide executive support to the President and other Leadership Team members as needed.

A Strong Candidate Will Have

Bachelor’s degree in English, Communication, Journalism, Public Relations, Marketing, Business Administration, or related field

2 years of experience in Internal Communications, Public Relations, Marketing or a related field

Experience in franchising or franchise communications is a plus

Superior verbal, writing, editing, and proofreading skills (writing samples may be requested as a part of the interview process)

Ability to effectively organize materials, distill ideas, and write lively and appealing content in a variety of voices

Proficient project management skills and ability to quickly shift priorities and multitask in a fast-pace environment

Interested in learning and executing the office management responsibilities of the position

Ability to take direction, receive and incorporate feedback, and navigate multiple expectations and viewpoints

Expertise in Google Workspace is plus

We believe that everyone is capable of great things. Because of this, we encourage you to apply even if you do not have 100% of the qualifications listed above.

Compensation & Benefits

Compensation Range : $60,000-$65,000

Job Type : Full-Time, Exempt

Work Arrangements : Hybrid, work onsite at the corporate headquarters in Westminster, CO currently scheduled to be in office 50% of the time

Benefit Offerings :

Medical, Dental, Vision, and supplemental benefits

Retirement plan and employer match

Bring your dog to work and pet insurance

Generous time off policy with 10 holidays, 4 personal days, 16 volunteer hours, and 3 weeks of PTO accrual

Application Deadline : All applications must be received no later than March 28, 2025.

Equal Opportunity Employer

Camp Bow Wow® is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Flexible work from home options available.

Salary : $60,000 - $65,000

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