Room Attendant

DOWNTOWN LA PROPER HOTEL

Downtown L.A. Proper Hotel has masterfully transformed a Renaissance Revival landmark building, part of Curlett & Beelman's iconic architectural stamp on L.A. Designer Kelly Wearstler seamlessly elevates 148 rooms and suites with compelling creative design, vintage California influences, and a trove of original works by L.A. artists. Discover a trio of inviting dining destinations in one historic location, helmed by James Beard Award-winners Suzanne Goin and Caroline Styne, along with a refined split-level rooftop pool-deck with uninterrupted views of city lights; plus 12,000 square feet of event spaces, including two suites that integrate the building’s sporting-club past by repurposing the vintage basketball court and indoor pool into inspired, unexpected design elements.

• Guest Room Cleaning:
  • Clean and sanitize guest rooms, including dusting, making beds, vacuuming carpets, and cleaning bathrooms to hotel standards.
  • Change bed linens, replace towels, and replenish room amenities (e.g., soap, shampoo, toilet paper, etc.) as needed.
  • Ensure that guest rooms are well-stocked with all necessary items, including linens, toiletries, and in-room supplies.
  • Ensure all furniture and fixtures are free of dust and smudges and that room décor is neatly arranged.
  • Check for any maintenance issues in the room, such as broken furniture, plumbing, or electrical problems, and report them to maintenance.
• Public Area Cleaning:
  • Maintain cleanliness and tidiness in public spaces such as hallways, elevators, lobbies, and restrooms.
  • Replenish supplies in public restrooms and keep them neat and hygienic.
  • Assist with cleaning other hotel areas as needed, including staff rooms, storage areas, or banquet rooms.
• Guest Interaction & Service:
  • Provide friendly and courteous service to guests, responding to any special requests or inquiries.
  • Report any guest complaints or issues to the housekeeping supervisor or management promptly.
  • Ensure that guest rooms are ready for early check-ins or late check-outs, adhering to the hotel’s check-in/check-out policies.
• Health & Safety Compliance:
  • Follow all health, safety, and sanitation guidelines while handling cleaning chemicals and equipment.
  • Adhere to hotel procedures regarding cleanliness standards, maintaining a safe and hazard-free environment for guests and staff.
  • Ensure that all cleaning products are stored safely and securely when not in use.
• Inventory & Supplies Management:
  • Ensure that cleaning carts are stocked with necessary supplies for the shift.
  • Monitor inventory levels of housekeeping supplies (e.g., cleaning agents, linens) and notify the supervisor when stock is low.
  • Assist with the organization of linen closets, cleaning supplies, and equipment.
• Quality Control & Attention to Detail:
  • Ensure all rooms meet or exceed the hotel’s cleanliness and quality standards before guest check-in.
  • Pay close attention to detail when inspecting rooms for cleanliness and organization.
  • Maintain high standards of cleanliness even during high-traffic periods, ensuring consistency throughout the hotel.
• Team Collaboration:
  • Work as part of a team with other housekeeping staff, following instructions from supervisors and collaborating to ensure rooms are cleaned efficiently.
  • Communicate effectively with housekeeping supervisors, maintenance, and other hotel departments to resolve any issues or concerns.
  • Assist with special cleaning projects or tasks as assigned by the housekeeping supervisor.

• High School Diploma or equivalent required.
• Previous experience in housekeeping or cleaning services is a plus but not required.
• Knowledge of cleaning techniques and use of cleaning equipment is beneficial.

• Strong attention to detail, ensuring that rooms and public areas are cleaned to the highest standard.
• Ability to work independently with minimal supervision.
• Good communication skills to interact with guests and team members.
• Time management skills to complete tasks efficiently during a shift.
• Ability to follow instructions and hotel procedures for cleaning, safety, and guest service.

• Ability to sit or stand for extended periods of time.
• Ability to lift and move up to 35 pounds (e.g., linens, cleaning equipment).
• Frequent use of hands, fingers, and wrists for handling cleaning tools and operating equipment.
• Ability to work in a physically demanding environment with exposure to cleaning chemicals and equipment.