What are the responsibilities and job description for the Sales and Marketing Coordinator position at Proper Hospitality LLC?
Join the iconic Santa Monica Proper Hotel, where historic charm meets contemporary luxury in the heart of Santa Monica. As a seamless merger of historic retrofit and new construction, our 267-room boutique hotel showcases stunning interior design by international style icon Kelly Wearstler, tantalizing dining options by local culinary stars, and a show-stopping rooftop lounge and swimming pool. With 16,000 square feet of sophisticated meeting and event space, we create unforgettable experiences for our guests.
Position Overview
We are seeking a dynamic and detail-oriented Sales and Marketing Coordinator to join our team. This role will support our sales and marketing efforts by coordinating administrative functions, assisting with marketing initiatives, and providing exceptional service to clients and internal stakeholders.
Key Responsibilities
- Provide administrative support to the Sales and Marketing department, including calendar management, correspondence, and file organization
- Coordinate the creation and distribution of marketing materials and sales collateral
- Maintain and update the hotel's CRM system with accurate client information
- Assist with planning and execution of property tours, site inspections, and client events
- Support the development and implementation of social media and digital marketing strategies
- Track and analyze performance metrics for marketing campaigns and sales initiatives
- Respond to sales inquiries and coordinate with appropriate team members
- Assist in preparing presentations, proposals, and contracts for potential clients
- Coordinate with other departments to ensure seamless delivery of services for group bookings
- Other duties as assigned
Education
- Bachelor's degree in Hospitality, Marketing, Communications, or related field
Qualifications
- 1-2 years of experience in hospitality sales, marketing, or related field preferred
- Exceptional written and verbal communication skills
- Strong organizational abilities with attention to detail
- Proficiency in Microsoft Office Suite and experience with CRM systems
- Understanding of social media platforms and digital marketing principles
- Ability to manage multiple projects simultaneously in a fast-paced environment
- Creative problem-solving skills and a proactive approach
- Professional demeanor and customer service orientation
Physical Requirements
- Ability to work in an office environment for extended periods
- May require standing and walking throughout the hotel property during tours and events
- Occasional lifting and carrying of marketing materials and event supplies (up to 25 pounds)
- Visual acuity to work with detailed information on computer screens
- Ability to communicate effectively in person and via telephone
Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn't proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced but rewarding above all.
Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.
Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.
