Community Association Manager

Job Description

JOB DESCRIPTION

Job Title: Community Association Manager (CAM)

POSITION SUMMARY:

Salary range is $80,000 to $90,000 commensurate with documented CAM experience

Licensed Community Association Manager

Seeking experienced and licensed Community Association Manager for an expanding portfolio of associations in the greater Miami area of South Florida. The candidate will be responsible for working with residents, directors, employees and vendors to manage the daily operations of the association(s). The successful candidate MUST be able to multi-task, respond to needs in a timely manner, have a calm presence and strong communication verbal and written skills in English and Spanish. This position requires the manager to be local and able to respond to emergent situations on-call, as well as attending evening meetings as needed. Candidates MUST have a minimum of three years’ CAM experience. Candidates who are NOT presently licensed as a Community Association Manager need not apply.

POSITION RESPONSIBILITIES:

Below is an overview of expectations and not intended to be a complete list of all duties. Management has the right to assign or reassign schedules, duties and responsibilities to this job at any time as needed.

• Maintain knowledge of state regulatory statutes, community documents, policies and procedures.
• Assess problems and offer solutions with specific and timely recommendations to the Board of Directors.
• Provide leadership and direction to effectively manage relationships with other business groups and vendors.
• Develop and maintain effective relationships with residents, implement initiatives and maintain a safe environment to achieve a satisfactory level of resident’s services as measured by formal and informal feedback or surveys.
• Develop and submit complete and accurate annual budget(s), meeting all deadlines and demonstrating thorough analysis and consideration for the association goals and market conditions.
• Manage resident’s expectations to ensure a high level of service including timely resolution of resident’s concerns.
• Establish and maintain appropriate industry contacts and relationships through involvement in trade organizations, property management and real estate associations and networking opportunities with vendor outreach and peer groups.
• Create the culture needed to enhance, promote and execute positive daily interactions with owners, building maintenance, security and management team.
• Supervise and oversee projects performed by maintenance personnel.
• Ensure property improvement and other building projects are completed on time and within budget by effectively overseeing all projects.
• Listen attentively to questions and comments while communicating in a professional and composed demeanor under all circumstances.
• Respond to phone calls and correspondence in a timely and professional manner.
• Maintain professional relationships with Board of Directors, Unit Owners and Vendors.
• Ability to run a Board Meeting when necessary, per Roberts Rules of Order.
• Prepare professional presentation of reports, budgets, bid comparisons, etc.
• Observe all safety standards and participate in the company efforts to provide a safe work environment.
• Report Workers Compensation Incidents in a timely manner.
• Attend Managers and Committee Meetings.
• Monitor contracts regularly.
• Maintain accurate records in a timely manner.
• Update association information boards, prepare association newsletter and/or other communication with owners and residents.
• Prepare bid/invoice comparison analysis.
• Process violations as needed.
• Display understanding of assets cash balances and availability of fund for projects and cash flow management of capital improvements.