Maintenance Supervisor

Requirements:

• High school education or equivalent experience
• Expanded knowledge and experience, coupled with diagnostic and repair skills, for each of the following trades: Appliance Repair, Carpentry, HVAC, Electrical, Plumbing, and Painting
• Minimum of one (1) year of experience supervising teams of comparable size with a background in interviewing, training, supervision and performance evaluation
• Professional demeanor and solid interpersonal skills
• Ability to handle emergency and pressure sensitive situations
• Basic proficiency in computer technology including Word, Excel, and Outlook with the ability to learn and use other programs as needed
• Ability to read and comprehend documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Excellent written and verbal communication skills
• Valid Driver’s License with acceptable driving record and criminal background check
• Access to dedicated and reliable transportation
• Able and willing to work flexible hours and participate in the on-call rotation
• Must provide basic hand tools
• Able to prioritize and schedule work assignments according to property needs while ensuring an outstanding level of customer service
• Ability to work with confidential information
• EPA 608 Certification Type I and Type II (preferred)
• Able to perform the essential physical qualifications (listed below)

 Responsibilities:

• Supervise, direct, train, and evaluate maintenance staff including evaluations, corrective actions, hiring and firing
• Create and implement on-call schedules, ensuring adequate training and instruction is provided
• Coordinate employee time off requests with property management
• Coordinate and schedule appropriate safety and skills training for maintenance employees, ensuring that all safety standards and practices associated with maintenance operations are being followed.
• Assist with troubleshooting problems that are beyond the maintenance team’s ability
• Coordinate, schedule and prepare vacant apartments for move-in
• Review and track progress of service requests; ensuring all appropriate documentation is present on completed work orders
• Create, implement and monitor completion of preventive maintenance schedule
• Serve as company representative with all Maintenance contractors and vendors, from requesting proposals to ensuring the quality of a completed project
• Participate in the care, maintenance and inventory of all equipment company owned property
• Contribute to the organization and inventory control of the Maintenance Shop and other storage areas, with emphasis on safety concerns and unit keys
• Monitor inventory and purchases of maintenance supplies and coordinate the pickup and delivery of supplies
• Authorize maintenance expenditures, minimizing expenses whenever possible
• Oversee and assist with managing property emergencies such as snow emergencies, fires, and floods
• Identify and correct hazardous conditions throughout the property
• Conduct apartment and property inspections as needed
• Present and enforce all company policies, rules and regulations
• Inspect property for cleanliness, trash removal, abandoned vehicles etc. and report suspected lease violations to Property Manager
• Effectively communicate with residents, vendors and other employees in a professional and courteous manner.
• Ensure the proper operation of all company vehicles, scheduling preventative and other maintenance as needed
• Communicate with Property Manager on a daily basis, reviewing all incomplete work and associated resolutions and timeframes
• Wear appropriate safety equipment as tasks dictate
• Assist other team members and complete other projects and duties as assigned

Essential Physical Qualifications:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Frequent: stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb ladders; balance; kneel; crouch; crawl; talk; hear; lift and/or move more than 50 pounds
• Occasionally: sit; lift and/or move more than 70 pounds; push and/or pull using appliance dolly up to 200 pounds
• Specific vision abilities required by this job include close vision, distance vision, color vision and depth perception
• Ability to work long hours in inclement weather and emergency situations such as snow removal, excessive heat, storms, etc.
• Work in awkward, confining or uncomfortable positions

Authority:

• Recommend changes to the position and job duties which will improve efficiency and safety
• Hire and terminate employees under direct supervision with approval of the Director of Property Maintenance and Regional Maintenance Supervisor

Relationships:

• Reports to the Director of Property Management
• Takes direction from the Assistant Director of Property Management & Director of Property Management
• Internal contacts: managers and associates
• External contacts: residents, vendors, and guests