What are the responsibilities and job description for the Front Desk Agent/Concierge position at Property One, Inc.?
Reports To: Community Manager
Purpose: To provide professional and courteous assistance to all residents and their guests, as well as, overseeing general building operating procedures.
Qualifications: Minimum of five years customer service experience in a high-end professional environment. A warm and friendly personality is fundamental. In addition, to possessing superior customer service skills, candidates should be able to communicate effectively between residents and management. Must be neat, have organizational dexterity, and be multi-task oriented. Ability to anticipate needs and accomplish tasks in a timely manner. Must have superior written and oral communication and the ability to perform administrative functions as needed. Neatly groomed and maintain a professional appearance at all times. Expert knowledge of the city and upcoming event in the area are a plus. Punctual Attendance a must.
Specific Responsibilities:
Be familiar with operating procedures and guidelines.
Stand and greet all owners and assist them in any way possible.
Man the front desk and be attentive.
Act as the homeowner’s single point of contact for any problems or issues that require attention and report them to management.
Log daily events and email to Manager. Read the daily logbook from previous shift.
Monitor security cameras and equipment.
Monitor and control access to the building
Monitor and supervise all contractors to ensure they comply with building policies in conjunction with manager.
Accept and register all deliveries on behalf of the owners. Notify all owners of the delivery or deliver directly in unit.
Keep work area neat and organized.
Hours: Weekdays and weekend evening shift
Disclaimer Statement:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Schedule:
- Evening shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $13 - $15
