What are the responsibilities and job description for the Lead Service Technician position at Property Pros Maintenance & Construction?
Position Overview: A lead service technician is a skilled professional who oversees and performs the installation, maintenance, and repair of various appliances and equipment. They also mentor and train a team of service technicians and ensure that they follow the safety and quality standards. Leadership and organizational skills will be key in driving the success of these projects for our clients.
Key Responsibilities:
- Plan, schedule, and assign work orders to service technicians and monitor their progress and performance
- Provide technical guidance and assistance to service technicians and troubleshoot complex issues
- Inspect and test equipment and systems to ensure proper functioning and compliance with specifications and regulations
- Communicate with clients to understand their needs and expectations and provide satisfactory service
- Order, maintain, and inventory tools, parts, and supplies needed for service operations
- Accurately document work performed and time spent
- Train and mentor new and existing service technicians and evaluate their skills and competencies
- Ensure adherence to safety, health, and environmental policies and procedures
Qualifications:
- Knowledge of how to maintain, repair, diagnose and correctly install or replace equipment and appliances
- Excellent communication skills that allow them to explain technical problems to clients
- Strong knowledge of appliance service and repairs
- Precise written communication abilities for preparing quotes and documenting work completed
- Physical stamina in the handling of complex tools and equipment
- Ability to work independently or direct others while using their own technical judgment regarding complex tasks
- Valid Driver's License
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
People with a criminal record are encouraged to apply
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $18 - $25