Network Infrastructure Engineer

The ideal candidate will coordinate business requests, provide technical guidance, and is responsible for establishing the maintenance direction, standards, life-cycle management, design, and implementation approaches for server and network Infrastructure.

Job Responsibilities:

• Develop and provide Microsoft solutions and Windows servers architecture.
• Ensured Windows servers were installed and configured according to specifications.
• Maintain and configure Cisco routers/switches, firewalls, VPN, and VLANs.
• Monitor, diagnose, and resolve LAN/WAN performance and health issues.
• Maintain and configure all wireless networks.
• Participate in Network Operations planning.
• Provide Network and Windows server documentation, standards, and requirements.
• Monitor the Service Provider s end-to-end support of infrastructure services.
• Manage and report Service Provider overall performance & SLAs and quality under KPI standard.
• Ensure patch assessment and deployment are performed timely and under service level.
• Provide support under business units' hours of operation and calendar schedule.
• Ensure Service Request tickets and Incident Management are addressed within KPI.
• Identify changes and adhere to controls instead of operation improvements.

Basis Requirements:

• Bachelor s degree or equivalent in the field of business, computers, information systems, or related degree.
• 7 years relevant work experience in a related functional role.
• Demonstrated ability to support infrastructure services hardware, operating systems, software, and network platforms.
• Demonstrated experience with configuration and management of high-availability clusters.
• Demonstrated ability to manage virtualization hypervisor console configuration.
• Extensive experience with O/S server configuration and other hardware and system software changes.
• Demonstrated experience with network administration.
• Understand TCP/IP and LAN/WAN networking principles for wired and wireless technologies.
• Knowledge of Cisco and Arista hardware and network operating system configuration (IOS, IOS-XE, etc.)
• Knowledge of routing protocols, including EIGRP, OSPF, and BGP
• Knowledge of other network protocols including STP, ARP, HSRP, etc.
• Basic understanding of security technologies and concepts including firewalls, IPS, and VPNs
• Experience in managing sourcing vendors, deliverables, and service delivery outcomes.
• Experience in managing SLA/service delivery metrics.
• Strong problem-solving and analytical skills.
• Excellent organizational and planning skills.
• Good written and verbal communication skills.
• Essential to work on a schedule that corresponds with Canadian working days and adheres to Eastern Standard Time (EST) business hours.
• Being bilingual in English/Korean is a plus.