What are the responsibilities and job description for the Call Center Customer Service Representative position at Prophylaxis HealthCare?
Axis HealthCare is a christian company that looks to point people to Christ in everything we do.
Axis is looking for a call center specialist to join our team! This person would be responsible for calling our patient base and setting up well visits and checking on patients.
This position requires someone with the following:
- Multi-phone line experience
- Great customer service
- Friendly phone voice
- Self-Motivated
- Can work in fast paced environment
- Familiar with medical terminology
- Multi-tasking ability
Responsibilities would include:
- Checking patients in/out
- Scheduling appointments
- Schedule patient with appropriate Provider based on credentialing table
- Answering phones
- Sending messages to correct staff about refills, medical questions for patients, etc...
- Providing the best customer service possible
If you are interested, please respond to this ad with your resume.
Job Type: Full-time
Pay: $16.00 - $18.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
Application Question(s):
- Are you currently working?
- Why are you qualified for this position?
- When is your soonest start date?
- What is your rate of expected pay?
Education:
- High school or equivalent (Preferred)
Experience:
- medical clinic: 1 year (Preferred)
- Multi-line phone systems: 1 year (Preferred)
- Customer Service: 1 year (Required)
Language:
- spanish (Preferred)
Work Location: In person
Salary : $16 - $18
