What are the responsibilities and job description for the Patient Care Coordinator position at ProResults Physical Therapy?
Are you a dedicated and compassionate individual with a passion for providing exceptional patient care? Do you thrive in a fast-paced environment, excel in customer service, and have a keen eye for detail? If so, we want you to join our team as a Patient Care Coordinator at ProResults Physical Therapy in Poway, CA!
About Us:
ProResults Physical Therapy is a leading provider of top-quality physical therapy services in the North San Diego County area. Our mission is to help our patients regain their strength, mobility, and overall well-being. We take pride in delivering personalized care and fostering a supportive and friendly atmosphere.
Position Overview:
As a Patient Care Coordinator, you will play a crucial role in ensuring our patients have a seamless and positive experience from the moment they walk through our doors. You will be the first point of contact for our patients, responsible for providing exceptional customer service, managing their appointments, verifying insurance, and maintaining accurate records.
Key Responsibilities:
- Greet and assist patients with a warm and friendly demeanor.
- Schedule appointments, managing the clinic's appointment calendar efficiently.
- Verify insurance information and communicate with insurance companies as needed.
- Maintain accurate patient records and ensure all necessary paperwork is complete.
- Handle incoming calls and inquiries professionally, directing them to the appropriate staff.
- Collaborate with the clinical team to coordinate patient care and provide necessary information.
- Handle patient payments and maintain financial records accurately.
- Ensure the clinic's front desk area is organized and presentable.
- Consistently meet weekly metrics set forth by executive management team in order to facilitate patient compliance and patient attendance with prescribed physical therapy plan of care.
Qualifications:
- Previous experience in customer service is a must, with a preference for healthcare or medical office experience.
- Exceptional verbal and written communication skills.
- Strong attention to detail and excellent organizational skills.
- Ability to work well under pressure in a fast-paced environment.
- Dependability and punctuality are essential.
- Knowledge of insurance verification processes is a plus.
- Proficiency in using computer software and electronic health records systems.
Why Join Our Team:
- Competitive salary
- Opportunities for career growth and professional development.
- Productivity bonuses available
- Work in a supportive and collaborative team environment.
- Make a meaningful impact on the lives of patients in our community.
- Be part of a respected and reputable healthcare organization.
If you are a dedicated and compassionate individual looking to contribute to a team that values excellence in patient care, then we want to hear from you! Apply today to become a Patient Care Coordinator at ProResults Physical Therapy in Oceanside and help us make a difference in the lives of our patients.
How to Apply:
To apply for this position, please submit your resume highlighting your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you and potentially welcoming you to our ProResults family!
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $18 - $21
