What are the responsibilities and job description for the Field Training Manager -Datacenter Security position at Prosegur?
Field Training Manager -Datacenter Security
The Field Training Manager is responsible for managing a team of field training officers and also for developing, administering, and facilitating training curriculum for a variety of audiences using adult learning strategies and experiential learning opportunities for the Data Center Physical Security program. The Field Training Manager will deliver training as well as mange Field Training Officers. Training is highly varied and is delivered in a variety of forums including in-person and web-based, both domestically and internationally. The role also requires assigning and reviewing training, documentation, preparation, maintenance, and presentation of training reports, metrics to members of the operational management team and the client, as well as assists with new employee onboarding. The Field Training Manager will also engage on wider security projects across the program as a subject matter expert.
ESSENTIAL FUNCTIONS
1. Manages an assigned team of Field Training Officers and leads the team toward Operational goals and training deliverables.
2. Consults with Regional Security Managers to determine trends and regional training needs.
3. Plans, prepares, and facilitates training in conjunction with FTOs for security officers, supervisors, site-based management teams, and Headquarters-based teams on security functions, processes, responsibilities, technologies and more, considering variances in cultural learning styles and time zones.
4. Travels domestically and internationally up to 40% of the time.
5. Develops, edits, and facilitates training material and presentations according to the Core Training Plan and Datacenter Physical Security objectives including synchronous learning opportunities, courses, manuals, instructorled PowerPoint presentations, and written assessments.
6. Maintains a documentation review cycle to ensure content remains accurate and up to date with processes and procedures and Datacenter Physical Security branding.
7. Serves as Training team representative on projects with Operations personnel and other Subject Matter Experts throughout document review and document creation cycles to ensure accuracy, usability, and procedural requirements.
8. At the direction of the Director of Security, assigns training in the Core Training Plan and the Prosegur Learning Management System.
9. Conducts weekly, monthly, and quarterly audits with their teams to ensure all program staff are compliant with the required Statement of Work on training and provides monthly status reports.
10.Complete site visits and in-person training through the region and globally if required.
11. Performs tasks and duties of a similar nature and scope as required for assigned office.
- The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all the functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity.
- All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions.
- Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties, or tasks not specifically listed herein.
- In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations.
- Employees are required to notify superiors upon becoming aware of unsafe working conditions.
- All functions, duties or tasks are to be carried out in an honest, ethical, and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
MINIMUM QUALIFICATIONS AT ENTRY :
Additional qualifications may be specified and receive preference, depending upon the nature of the position.
MINIMUM HIRING STANDARDS :
EDUCATION / EXPERIENCE :
Bachelor’s Degree and 3 years of training related experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. 3-5 years of experience in training program development and implementation or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As one of only 3 global security providers, our 170k team members in 34 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, Cyber Security, and Remote Services (iSOC) divisions to create meaningful ‘Hybrid Security' solutions for Prospects.
COMPETENCIES (as demonstrated through experience, training, and / or testing) :
WORKING CONDITIONS (Physical / Mental Demands) :
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other demands, the demands of the job include :
EOE / AAP M / F / D / V
Salary : $90,000 - $105,000