Report Analyst

Who We Are

At ProService Hawaii, we empower businesses and employees across the islands. As Hawaii’s largest local HR partner, we provide innovative HR solutions in payroll, benefits, risk management, and more. With over 18 years as a Best Place to Work, we’re dedicated to fostering a purpose-driven, inclusive, and high-performing culture.

What You'll Do

You will transform complex data into actionable insights that support key decisions for clients and internal teams. Leveraging technical expertise in platforms such as iSolved, SSRS, and UKG BI, you’ll design accurate reports and dashboards, troubleshoot data issues, and act as a subject matter expert on reporting tools and business processes.

• Develop & Maintain Client Reports: Design and manage reports, dashboards, and data visualizations using tools like Cognos, SSRS, and Prism to support client business needs.
• Ensure Data Accuracy & SLA Compliance: Fulfill report requests with precision and timeliness while maintaining service-level agreements and quality assurance standards.
• Troubleshoot & Enhance Reporting Systems: Resolve reporting issues, optimize tools, and improve data reliability across platforms.
• Collaborate & Communicate Effectively: Translate business needs into technical solutions and manage priorities through the reporting queue.
• General Ledger Setup & Maintenance: Manage General Ledger configurations and import processes to ensure client financial data is accurate and reportable.
• Provide Training & Project Support: Mentor peers, share platform knowledge, and contribute to broader analytics initiatives and reporting projects.
  
  

What You Bring

• Experience working with HRIS systems such as UltiPro, Prism, or iSolved.
• Proficiency in reporting platforms like UKG Business Intelligence, Prism Report Center, SSRS, and SQL (preferred)
• Understanding of general ledger structure and financial data reporting.
• Clear, confident communication skills—both written and verbal.
• Strong attention to detail with a focus on high-quality, timely deliverables.
  
  

Your unique background, perspectives, and experience matter to us. Even if you don’t check every box, we encourage you to apply and share your story.

WHY YOU'LL LOVE PROSERVICE

At ProService Hawaii, we’re not just about work—we’re about creating a community where people thrive. Here’s what makes us stand out:

• Purpose-Driven Culture: Integrity, collaboration, and continuous improvement are at our core. Join a team passionate about making a meaningful impact for our clients, community, and one another.
• Empowerment & Innovation: We encourage bold thinking, challenge the status quo, and empower you to take ownership of projects that drive real change.
• Growth Opportunities: With access to leadership development programs, mentorship, and clear career paths, you’ll have the tools and support to reach your full potential.
• Flexibility: We offer hybrid work options for Hawaii-based candidates and remote opportunities for mainland candidates willing to work in Hawaii Standard Time (HST), ensuring balance and connectivity no matter where you are.
• Competitive Pay & Benefits: We believe in recognizing and rewarding your hard work with competitive compensation, comprehensive benefits, and a commitment to your well-being. The pay range for this role is $65,000.00 - $75,000.00 per year depending on experience and qualifications.