What are the responsibilities and job description for the Dental Front Desk Receptionist - Experienced position at ProSmile?
ABOUT US:
We are a Dental Practice devoted to providing patients with the personal attention and gentle care that they deserve. We are committed to providing employees a collaborative work environment with ongoing mentorship and training opportunities for their personal and professional growth.
Experience is preferred but we are willing to train the right fit. Must be skilled with using a computer and operating multi-line phone, fax, scanner etc.
COVID-19 STATEMENT:
We would like to ensure that prospective candidates can rest assure that we are very committed to the health and safety of our staff and patients and that we are continuously improving our protocols during the COVID-19 pandemic. We offer above industry standard Personal Protective Equipment (PPE) to all our staff members, enforce social distancing policies within staff and patient areas, ensure frequent disinfection of office and surfaces, and monitor staff and patient temperatures before they enter the office. We are actively adjusting our protocols to exceed minimum requirements from the CDC to ensure a safe and healthy environment for everyone.
BENEFITS:
Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including:
Full-Time:
- We provide above industry standards for Personal Protective Equipment (PPE)
- Competitive pay
- Health & Dental insurance
- Dental discounts
- PTO
- Paid Holidays
- 401k
- Opportunities for growth
- Continuing education
- Flexible schedule
- Training support
- Fun and collaborative environment
DUTIES & RESPONSIBILITIES:
- Greeting patients in a professional and personable manner
- Scheduling/following up with patient appointments
- Verifying insurance and obtaining pre-authorizations
- Answering patient inquiries on treatment plans and payment options
- Collecting co-pays and any outstanding balances
- All other office tasks as assigned by immediate supervisor
SKILLS & QUALIFICATIONS:
- Exceptional interpersonal and communication skills
- Computer competent and ability to operate a multi-line phone
- Enthusiastic and outgoing personality
- Multi-tasking abilities and able to work comfortably in a busy work setting
- At least 1-2 years of front office dental experience as this position will require some knowledge on dental software, treatment plans, and insurances.
- Experience working with Dentrix is preferred
- Strong working knowledge of dental insurances and presenting treatment plans with financial arrangements to patients
