Outside Sales Account Manager

Prosource, the region’s leading business technology solutions provider, has been awarded a Top Workplaces 2024 honor by The Enquirer. The list is based on employee feedback gathered through a third-party survey administrered by employee engagement technology partner Energage, LLC. The anonymous survey uniquely measures 15 drivers of engaged cultures that are critical to the success of any organization including alignment, execution, and connection, just to name a few.

Job Title: Account Manager – Managed Print Services

Major Goals and Responsibilities:

As an Outside Sales Account Manager for Managed Print Services (MPS), your primary responsibility will be to drive sales and revenue growth by acquiring new clients and managing existing accounts. You will be responsible for selling MPS solutions to businesses and organizations, helping them optimize their printing infrastructure and improve document management processes.

Essential Activities and Responsibilities:

Business Development:

• Use multi-channel prospecting techniques to generate leads, grow your pipeline, and close sales. This includes cold calling via email, phone, and face-to-face, as well as utilizing social selling strategies on LinkedIn to research and interact with business professionals in your assigned territory.
• Achieve or exceed monthly sales quota for net new business, renewals, and current new business
• Utilize customer and prospect database to track sales activities that help manage and grow your pipeline
• Identify and prospect potential clients in the designated territory to generate new business opportunities.
• Conduct market research and analyze industry trends to develop effective sales strategies.
• Build and maintain a robust sales pipeline, consistently meeting or exceeding sales targets.

Consultative Sales:

• Engage with key decision-makers and stakeholders to understand their business needs, challenges, and objectives.
• Conduct thorough assessments and analysis of clients' current printing infrastructure and document workflows.
• Present customized MPS solutions and proposals to clients, showcasing the value and benefits of implementing managed print services.
• Collaborate with technical experts to develop comprehensive and tailored MPS solutions for clients.

Account Management:

• Develop and maintain strong relationships with existing clients, acting as a trusted advisor and point of contact.
• Continuously assess client satisfaction and address any concerns or issues promptly.
• Conduct quarterly business reviews with clients to identify opportunities for upselling, cross-selling, and contract renewals.
• Monitor contract performance, track sales activities, and provide accurate sales forecasts and reports.

Collaboration and Coordination:

• Work closely with internal teams, including sales support, service delivery, and technical experts, to ensure seamless implementation and execution of MPS solutions.
• Participate in industry events, trade shows, and networking opportunities to expand professional networks and promote MPS offerings.

Behavioral Traits, Activities and Skills Required:

• Ability to initiate contact with strangers
• Capacity to cope with interruptions and changes
• Ability to overcome objections
• Skill to persuade others to your point of view
• Self-motivated, proactive, and able to work independently
• Results-Driven
• Organized
• Good Listener
• Excellent communication skills
• Ability to build and maintain long-term relationship

Primary Contact:

• Prosource Customers
• Management Team
• Accounting and Logsitics Team
• Other Team Members

Prerequisites (i.e… education, experience):

• Possess a college degree or equivalent work experience
• History of success (academics, sports, prior employment, awards, etc.)
• Knowledge of relevant computer applications (Excel, Word, PowerPoint)
• Polished appearance and demeanor
• Any additional education in the field of business technology could be considered an advantage
• Any previous sales experience is not required but considered an advantage
• Must have a valid driver’s license
• Candidates must be authorized to work in the United States on a full-time basis for an employer without restriction.

Toughest Part of the Job:

• Rejection
• Staying motivated

Compensation Methods:

• Salary Base plus commission

Additional Perks & Benefits:

• Opportunities to win all-inclusive trips – previous places have included Key West, Las Vegas, and Nashville
• Ability to join prestigious group of salespeople in the coveted Eagles Club that includes an annual all-inclusive vacation – destinations have included Grand Cayman, Aruba, and Costa Rica
• Access to over 200 exclusive courses through the Prosource Academy that focus on continuing education, career advancement, and developing personal and professional skills
• Volunteer opportunities with various community organizations including Oyler School, Project Dragonfly, and Hope Hill Youth Services
• Opportunity to participate in “Impact Day” – one paid workday dedicated to volunteering at any organization of your choice
• Medical, dental, and vision insurance
• Access to short- and long-term disability insurance
• Life insurance
• Wellness program and monthly insurance credit
• Generous holiday and paid time off schedule
• Employee referral bonus program
• Ongoing training opportunities
• State of the art technology and resources